Exemption and Water Use Plans application form


Important information

Permanent water-saving rules are always in place to help us use water efficiently.  Water corporations sometimes use water restrictions to help manage urban water use.

A Water Use Plan controls the use of water for specific purposes or for a specific stage of restrictions. It helps you maximise your water-savings during restrictions.

In special circumstances, you can request an exemption from some permanent water-saving rules or a stage of water restrictions.

If these circumstances apply to you, you can apply for an exemption.

Use this form to apply for:

  • an exemption to permanent water-saving rules or a stage of water restrictions  
  • a Water Use Plan

A Water Use Plan will only be approved if:

  • the water use described in the plan is permitted under the relevant stage of restrictions
  • the Water Use Plan is part of a water restriction exemption application  

Applicant information

Choose the category that describes your application:*

Type of exemption or Water Use Plan

Important information 

A Water Use Plan will only be approved if:

  • the water use described in the plan is allowed under the relevant stage of restrictions
  • the Water Use Plan is part of a water restriction exemption application
Choose the type of exemption or Water Use Plan you are applying for:*

Documents required

To submit an exemption for residential pools or spas you will need to upload either:

  • receipts for water saving products you've purchased
  • a Victorian Building Authority (VBA) Compliance Certificate

A VBA Compliance Certificate is issued for plumbing work that follows the relevant plumbing standards for Victoria. Only a licensed plumber can issue this certificate. For more information, visit the Victorian Building Authority website.

You'll need to have these documents ready as you'll be asked to upload them as part of your application.

Documents required

A Garden of Significance (GoS) is a public or private garden with significant botanic, environmental or historic qualities. The garden must be at least one of the following:

  • listed on a national or state-wide register.
  • important to the local community because of its unique or diverse plant life.
  • ingrained in the life of the local community.

To successfully complete this application you'll be asked to supply:

  • at least one photo of the garden
  • any supporting documents that explain the garden's trees and plants in more detail.

You'll need these documents ready as you'll be asked to upload them as part of this application.

You'll also need access to the last three years of your water usage.

You can use your bills for the past three years to calculate your annual water consumption (in kilolitres) for each year.

Exemption reason

Choose the reason for the exemption:*
Length of exemption
Proposed exemption start date*
Proposed exemption end date*


Please note

The exemption will commence on the date this application is approved by South East Water.

You’ll need to wait until your exemption is approved before you start to use water for your applied purpose.

Type of exemption or Water Use Plan

Important information

A Water Use Plan will only be approved if:

  • the water use described in the plan is allowed under the relevant stage of restrictions
  • the Water Use Plan is part of a water restriction exemption application.
Choose the type of exemption or Water Use Plan you are applying for:*

Please note

A Commercial car wash exemption requires a Trade Waste Agreement with South East Water.

Do you already have a Trade Waste Agreement?*

This exemption requires a Water Use Plan. This can be prepared either in accordance with the Water Rating Scheme (developed by the Smart Water Fund and the Australian Car Wash Association), or independently.

Further information via the Water Rating Scheme website or via the Australian Car Wash Association website.

Which method will you use to prepare your Water Use Plan?*

You must apply directly to the Water Rating Scheme.

Once you've received your acceptance paperwork from the Water Rating Scheme, please upload copies of the completed form here to continue with your exemption application.

Water Rating Scheme welcome/acceptance paperwork*
No File Chosen
File uploads may not work on some mobile devices.
The maximum file size for uploads is 25 MB per form submission (not per file upload field). File format must be gif, jpg, png, bmp, pdf, doc or docx

Please establish a Trade Waste Agreement with South East Water before applying for a commercial car wash exemption.

Documents required 

A Garden of Significance (GoS) is a public or private garden with significant botanic, environmental or historic qualities. The garden must be at least one of the following:

  • listed on a national or state-wide register.
  • important to the local community because of its unique or diverse plant life.
  • ingrained in the life of the local community.

To successfully complete this application you'll be asked to supply:

  • at least one photo of the garden
  • any supporting documents that explain the garden's trees and plants in more detail.

You'll need these documents ready as you'll be asked to upload them as part of this application.

You'll also need access to the last three years of your water usage.

You can use your bills for the past three years to calculate your annual water consumption (in kilolitres) for each year.

Documents required

To successfully submit an application for a public garden or lawn, you'll need access to the last three years of your water usage.

You can use your water bills for the past three years to calculate your annual water consumption (in kilolitres) for each year.

Documents required

To successfully submit an application for a tennis club, you'll need access to the last three years of your water usage.

You can use your water bills for the past three years to calculate your annual water consumption (in kilolitres) for each year.

Length of exemption

Proposed exemption start date*
Proposed exemption end date*

Type of exemption or Water Use Plan

You'll need to establish a Trade Waste Agreement with South East Water before you can progress your exemption application for your commercial car wash.

Type of exemption or Water Use Plan

A Water Use Plan application for a commercial car wash will only be considered if the application is on behalf of a business, a company, an industry, or a commercial or institutional organisation.

Water Use Plan application for residential pools or spas 

Unless granted an exemption, a residential pool or spa can't be filled up during water restrictions or outside of the set times outlined under permanent water-saving rules. To be considered for an exemption, you must complete a Water Use Plan application.

A residential pool or spa means a privately used swimming pool or spa, which may be inside or outside.  

This Water Use Plan application shows how you'll save water each year. The amount you save should be the same as what you need to fill or top up your pool or spa.   

How we'll assess your application

A Residential Pool or Spa Water Use Plan will only be approved if: 

  • the water use described in the plan is allowed under the relevant stage of restrictions 
  • the Water Use Plan is part of a water restriction exemption application 

When approving Water Use Plans and exemptions we'll consider our Water Restriction By-Law  and Drought Preparedness Plan. 

Under the By-Law, we'll need to be reasonably satisfied that the requested use of water will: 

  • lead to water savings that are equal to the predicted water savings under the relevant stage of restrictions 
  • not (in combination with other Water Use Plans) have a significant impact on the daily demand for water or water security 
  • be generally supported by other South East Water customers who are affected by the relevant stage of water restrictions 
  • demonstrate best practice or a highly efficient use of water 
  • provide a broader public benefit 

If you're applying for an exemption, please also check the Water Restriction By-law to understand what we'll consider for granting exemptions. 

Drought Preparedness Plans set out how to prepare for and respond to immediate or short‐term water shortages. They outline how to apply water restrictions and assess exemptions or Water Use Plans. 

All Water Use Plan applications will be assessed on the information provided in this form (or uploaded separately). If you have any questions, you can contact South East Water.

Water Use Plan application for a commercial or public pool or spa 

Unless granted an exemption, a commercial or public pool or spa can't be filled up during water restrictions or outside of the set times outlined under permanent water-saving rules. To be considered for an exemption, you need to complete a Water Use Plan application.  

A commercial or public pool or spa is an indoor or outdoor pool or spa that is either:

(a) for public use and operated by (or on behalf of) a public statutory body  

(b) for limited public use and operated by (or on behalf of) a school or educational facility

(c) for limited public use for physical rehabilitation and operated by (or on behalf of) a public statutory body or a private company.

How we'll assess your application

A Commercial or Public Pool or Spa Water Use Plan will only be approved if: 

  • the water use described in the plan is allowed under the relevant stage of restrictions 
  • the Water Use Plan is part of a water restriction exemption application 

When approving Water Use Plans and exemptions we'll consider our Water Restriction By-Law  and Drought Preparedness Plan

Under the By-Law, we'll need to be reasonably satisfied that the requested use of water will: 

  • lead to water savings that are equal to the predicted water savings under the relevant stage of restrictions 
  • not (in combination with other Water Use Plans) have a significant impact on the daily demand for water or water security 
  • be generally supported by other customers who are affected by the relevant stage of water restrictions 
  • demonstrate best practice or a highly efficient use of water 
  • provide a broader public benefit. 

If you're applying for an exemption, please also check the Water Restriction By-law to understand what we'll consider for granting exemptions. 

Drought Preparedness Plans set out how to prepare for and respond to immediate or short‐term water shortages. They outline how to apply water restrictions and assess exemptions or Water Use Plans. 

All Water Use Plan applications will be assessed on the information provided in this form (or uploaded separately). If you have any questions, you can contact us.

Water Use Plan application for playing surfaces (sportsgrounds or ovals)

Unless granted an exemption, when watering playing surfaces you need to follow permanent water-saving rules and any additional rules that are in place during water restrictions. You can find more information about watering playing surfaces on our website.

To be considered for an exemption, you need to complete a Water Use Plan application. The plan must outline how you plan on reducing the amount of water you are using across your facility.  

A playing surface is any outdoor area that's used for organised sport or recreation.  A playing surface means:

(a) a soft-fall area at a child-care facility or public playground

(b) any of the following at a sporting or recreational facility:

  • a turf wicket for competition cricket or a turf wicket for practicing cricket (only if an alternative practice wicket that does not require watering (such as a synthetic wicket) is not available)
  • a lawn or other type of running track, for use by humans or animals
  • a baseball or softball diamond, including the infield and any clay (en tous cas) running area
  • a hockey or lacrosse pitch
  • a green for lawn bowls, croquet or similar sport
  • the penalty areas of a soccer pitch
  • a golfing tee or green (but not fairways or approaches)  

This application does not cover watering tennis courts. If you're watering a tennis court you need to complete a Water Use Plan application for a tennis club. To do this, go back to the previous page and  select tennis club when asked about the type of exemption or Water Use Plan you need. A Water Use Plan for a tennis club  includes lawn, clay (en tous cas), or any other type of tennis court other than a concrete, bitumen or asphalt. 

This plan is intended to be used by owners and managers of sports fields where sport is played (including councils, schools and private sport fields).

How we will assess your application

A Water Use Plan for playing surfaces (sportsgrounds or ovals) will only be approved if: 

  • the water use described in the plan is allowed under the relevant stage of restrictions 
  • the Water Use Plan is part of a water restriction exemption application. 

 Schools are encouraged to provide evidence of water saving efforts within the school, like participation in the Schools Water Efficiency Program (SWEP). 

When approving Water Use Plans and exemptions South East Water will take into consideration its Water Restriction By-Law  and Drought Preparedness Plan.

Under the By-Law, South East Water will need to be reasonably satisfied that the requested use of water will: 

  • lead to water savings that are equal to the predicted water savings under the relevant stage of restrictions 
  • not (in combination with other Water Use Plans) have a significant impact on the daily demand for water or water security 
  • be generally supported by other South East Water customers who are affected by the relevant stage of water restrictions 
  • demonstrate best practice or a highly efficient use of water 
  • provide a broader public benefit. 

If you are applying for an exemption, please also check the Water Restriction By-Law for considerations that South East Water will consider for granting exemptions. 

Drought Preparedness Plans set out how to prepare for and respond to immediate or short‐term water shortages. They outline how to apply water restrictions and assess exemptions or Water Use Plans. 

All Water Use Plan applications will be assessed on the information provided in this form (or uploaded separately). If you have any questions, you can contact [insert common name of the water corporation]. 

Water Use Plan application for a tennis club

Unless granted an exemption, a tennis club must follow the permanent water-saving rules and any additional rules that are in place during water restrictions. You can find information about watering your tennis courts on our website.

To be considered for an exemption, you must complete a Water Use Plan application. The plan must outline how you plan on reducing the amount of water you're using across your tennis club.

This plan is intended to be used by owners and managers of tennis clubs.

All Water Use Plan applications will be assessed on the information provided in this form (or uploaded separately). If you have any questions, you can contact us.

How we'll assess your application

A Tennis Club Water Use Plan will only be approved if:

  • the water use described in the plan is allowed under the relevant stage of restrictions
  • the Water Use Plan is part of a water restriction exemption application

When approving Water Use Plans and exemptions we'll consider our Water Restriction By-Law <<insert link to the water corporation By-Law >> and Drought Preparedness Plan << insert link to the water corporation Drought Preparedness Plan>>.

Under the By-Law, we'll need to be reasonably satisfied that the requested use of water will:

  • lead to water savings that are equal to the predicted water savings under the relevant stage of restrictions
  • not (in combination with other Water Use Plans) have a significant impact on the daily demand for water or water security
  • be generally supported by other customers who are affected by the relevant stage of water restrictions
  • demonstrate best practice or a highly efficient use of water
  • provide a broader public benefit.  

If you're applying for an exemption, please also check <<insert link to the water corporation By-Law >> to understand what we'll consider for granting exemptions.

Drought Preparedness Plans set out how to prepare for and respond to immediate or short‐term water shortages. They outline how to apply water restrictions and assess exemptions or Water Use Plans.

All Water Use Plan applications will be assessed on the information provided in this form (or uploaded separately). If you have any questions, you can contact us.

Water Use Plan application for a public garden or lawn 

Unless granted an exemption, the watering of a public garden or lawn during needs to follow the permanent water-saving rules and any additional rules that are in place during water restrictions. To be considered for an exemption, you must complete a Water Use Plan application. 

A public garden area could be: 

  • any garden area at any park, reserve or other outdoor area, used or available for public recreation or amenity   
  • garden area at any cemetery, crematorium, central road area or roundabout under the management or control of a public statutory body 
  • trees located in a nature strip.

This Water Use Plan application does not cover watering a Garden of Significance. To apply for an exemption to water a Garden of Significance, you can go back to the previous page. 

A Garden of Significance (GoS) is a public or private garden with significant botanic, environmental or historic qualities. The garden must be at least one of the following: 

  • listed on a national or state-wide register. 
  • important to the local community because of its unique or diverse plant life. 
  • ingrained in the life of the local community. 

How we'll assess your application

A Public Garden or Lawn Water Use Plan will only be approved if: 

  • the water use described in the plan is allowed under the relevant stage of restrictions 
  • the Water Use Plan is part of a water restriction exemption application. 

When approving Water Use Plans and exemptions we'll consider our Water Restriction By-Law  and Drought Preparedness Plan.

Under the By-Law, we'll need to be reasonably satisfied that the requested use of water will: 

  • lead to water savings that are equal to the predicted water savings under the relevant stage of restrictions 
  • not (in combination with other Water Use Plans) have a significant impact on the daily demand for water or water security 
  • be generally supported by other customers who are affected by the relevant stage of water restrictions 
  • demonstrate best practice or a highly efficient use of water 
  • provide a broader public benefit. 

If you're applying for an exemption, please also check our Water Restriction By-Law to understand what we'll consider for granting exemptions. 

Drought Preparedness Plans set out how to prepare for and respond to immediate or short‐term water shortages. They outline how to apply water restrictions and assess exemptions or Water Use Plans. 

All Water Use Plan applications will be assessed on the information provided in this form (or uploaded separately). If you have any questions, you can contact us.

Exemption to water a Garden of Significance

Unless granted an exemption, the watering of a Garden of Significance must follow the permanent water-saving rules and any additional rules that are in place during water restrictions. In some circumstances, you can apply for an exemption to the permanent water-saving rules or water restrictions. To be considered for an exemption, you must complete this application form. 


A Garden of Significance (GoS) is a public or private garden with significant botanic, environmental or historic qualities. The garden needs to be at least one of the following: 

  • listed on a national or state-wide register. 
  • important to the local community because of its unique or diverse plant life. 
  • ingrained in the life of the local community. 

When we're assessing your exemption request, we'll use the information in the water restriction by-laws and our Drought Preparedness Plan to decide whether to give you an exemption.  

We’ll assess applications based on the information provided by you in this form and any additional information attached separately.  

The assessment criteria have been developed in conjunction with the University of Melbourne's Burnley Horticultural College.

This exemption application does not cover watering a public garden or lawn that is not a Garden of Significance. To apply for an exemption to water a public garden or lawn, you can go back to the previous page. 

A public garden area could be: 

  • any garden area at any park, reserve or other outdoor area, used or available for public recreation or amenity   
  • garden area at any cemetery, crematorium, central road area or roundabout under the management or control of a public statutory body 
  • trees located in a nature strip. 

If you have any questions, please contact us.

Water Use Plan application for a commercial car wash

Unless granted an exemption, a commercial car wash needs to follow the permanent water-saving rules and any additional rules that are in place during water restrictions. To be considered for an exemption, you need to complete a Water Use Plan application.

A commercial car wash is any commercial facility used for washing any type of vehicle. A vehicle includes a car, boat, truck, airplane or any other vehicle that is propelled or moved. Your car wash needs to demonstrate compliance with Environmental Protection Authority (EPA) Victoria trade waste discharge requirements.

How we'll assess your application

A Commercial Car Wash Water Use Plan will only be approved if:

  • the water use described in the plan is allowed under the relevant stage of restrictions  
  • the Water Use Plan is part of a water restriction exemption application

When approving Water Use Plans and exemptions we'll consider our Water Restriction By-Law and Drought Preparedness Plan.

Under the By-Law, we'll need to be reasonably satisfied that the requested use of water will:

  • lead to water savings that are equal to the predicted water savings under the relevant stage of restrictions
  • not (in combination with other Water Use Plans) have a significant impact on the daily demand for water or water security
  • be generally supported by other customers who are affected by the relevant stage of water restrictions
  • demonstrate best practice or a highly efficient use of water
  • provide a broader public benefit

If you're applying for an exemption, please also check our Water Restriction By-Law to understand what we'll consider for granting exemptions.

Drought Preparedness Plans set out how to prepare for and respond to immediate or short‐term water shortages. They outline how to apply water restrictions and assess exemptions or Water Use Plans.

All Water Use Plan applications will be assessed on the information provided in this form (or uploaded separately). If you have any questions, you can contact us.

Application for a Dust Suppression Water Use Plan

Unless an exemption is granted, using water for dust suppression needs to follow the permanent water-saving rules and any additional rules that are in place during water restrictions. Under water restrictions, using water to suppress dust is only allowed if you have a Water Use Plan.

Use this form to apply for a Dust Suppression Water Use Plan.

How we'll assess your application

A Dust Suppression Water Use Plan will only be approved if:

  • the water use described in the plan is allowed under the relevant stage of restrictions
  • the Water Use Plan is part of a water restriction exemption application

When approving Water Use Plans and exemptions we'll consider our Water Restriction By-Law and Drought Preparedness Plan.

Under the By-Law, we'll need to be reasonably satisfied that the requested use of water will:

  • lead to water savings that are equal to the predicted water savings under the relevant stage of restrictions
  • not (in combination with other Water Use Plans) have a significant impact on the daily demand for water or water security
  • be generally supported by other South East Water customers who are affected by the relevant stage of water restrictions
  • demonstrate best practice or a highly efficient use of water
  • provide a broader public benefit.

If you're applying for an exemption, please also check our Water Restriction By-Law to understand what we'll consider for granting exemptions.

Drought Preparedness Plans set out how to prepare for and respond to immediate or short‐term water shortages. They outline how to apply water restrictions and assess exemptions or Water Use Plans.

All Water Use Plan applications will be assessed on the information provided in this form (or uploaded separately). If you have any questions, you can contact us.


Water Use Plan application a nursery or market garden

Unless granted an exemption, a nursery or market garden needs to follow the permanent water-saving rules and any additional rules that are in place during water restrictions. To be considered for an exemption, you must complete a Water Use Plan application.

A nursery or market garden is any area that is used primarily to propagate, cultivate or harvest fruit, vegetables, vines or other plants for sale and distribution.

How we'll assess your application

A Nursey or Market Garden Water Use Plan will only be approved if:

  • the water use described in the plan is allowed under the relevant stage of restrictions  
  • the Water Use Plan is part of a water restriction exemption application

When approving Water Use Plans and exemptions we'll consider our Water Restriction By-Law  and Drought Preparedness Plan.

Under the By-Law, we'll need to be reasonably satisfied that the requested use of water will:

  • lead to water savings that are equal to the predicted water savings under the relevant stage of restrictions
  • not (in combination with other Water Use Plans) have a significant impact on the daily demand for water or water security
  • be generally supported by other South East Water customers who are affected by the relevant stage of water restrictions
  • demonstrate best practice or a highly efficient use of water
  • provide a broader public benefit.

If you're applying for an exemption, please also check our Water Restriction By-Law to understand what we'll consider for granting exemptions.

Drought Preparedness Plans set out how to prepare for and respond to immediate or short‐term water shortages. They outline how to apply water restrictions and assess exemptions or Water Use Plans.

All Water Use Plan applications will be assessed on the information provided in this form (or uploaded separately). If you have any questions, you can contact us.

Water Use Plan application for a residential pond or lake

Unless granted an exemption, a residential pond or lake needs to follow the permanent water-saving rules and any additional rules that are in place during water restrictions.  To be considered for an exemption, you need to complete a Water Use Plan application.

A residential pond or lake includes any collection of water for ornamental or urban drainage retention purposes. It doesn't include a fountain, water feature or tank that's used to house fish or other aquatic life.

How we'll assess your application

A Residential Pond or Lake Water Use Plan will only be approved if:

  • the water use described in the plan is allowed under the relevant stage of restrictions
  • it is part of an application for an exemption.

When approving Water Use Plans, we'll consider our Water Restriction By-Law  and Drought Preparedness Plan .

Under the By-Law, Swe'll need to be reasonably satisfied that the requested use of water will:

  • lead to water savings that are equal to the predicted water savings under the relevant stage of restrictions
  • not (in combination with other water use plans) have a significant impact on the daily demand for water or water security
  • be generally supported by other customers who are affected by the relevant stage of water restrictions
  • demonstrate best practice or a highly efficient use of water
  • provide a broader public benefit.

If you're applying for an exemption, please also check Water Restriction By-Law to understand what we'll consider for granting exemptions.

Drought Preparedness Plans set out how to prepare for and respond to immediate or short‐term water shortages. They outline how to apply water restrictions and assess exemptions or Water Use Plans.

All Water Use Plan applications will be assessed on the information provided in this form (or uploaded separately). If you have any questions, you can contact us.

General exemption application for residential water use

Certain personal situations and water use are exempt from permanent water-saving rules. There are specific forms available for specific types of exemptions, like a medical exemption. Use this form if your proposed water use does not fit under any of the specific exemption types.

Unless granted an exemption, residential water use needs to follow the permanent water-saving rules and any additional rules that are in place during water restrictions. For your residential water use to be considered for an exemption, you need to complete a general exemption application.

How we'll assess your application

When we're assessing your exemption request, we'll use the information in the water restriction by-laws and our Drought Preparedness Plan to make our decision. Please check our Water Restriction By-Law to understand what we'll consider for granting exemptions.

Drought Preparedness Plans set out how to prepare for and respond to immediate or short‐term water shortages. They outline how to apply water restrictions and assess exemptions or Water Use Plans.

All applications will be assessed on the information provided in this form (or uploaded separately). If you have any questions, you can contact us.

General exemption application for non-residential water use

Unless granted an exemption, non-residential water use needs to follow the permanent water-saving rules and any additional rules that are in place during water restrictions. Non-residential water use includes water use by:

  • businesses
  • companies
  • industry
  • commercial or institutional organisations
  • councils
  • schools and clubs.  

For non-residential water use to be considered for an exemption, you need to complete an exemption application There are specific forms available for specific kinds of exemptions, like for construction or hard surface cleaning. Use this form if your proposed water use does not fit under any of the specific exemption types.

How we'll assess your application

When we're assessing your exemption request, we'll use the information in the water restriction by-laws and our Drought Preparedness Plan to make our decision. Please check our Water Restrictions By-Law to understand what we'll consider for granting exemptions.

Drought Preparedness Plans set out how to prepare for and respond to immediate or short‐term water shortages. They outline how to apply water restrictions and assess exemptions or Water Use Plans.

All applications will be assessed on the information provided in this form (or uploaded separately). If you have any questions, you can contact us.

Water Use Plan application for a pond, lake, dam or tank

Unless granted an exemption, a pond, lake, dam or tank needs to follow the permanent water-saving rules and any additional rules that are in place during water restrictions. For your pond, lake, dam or tank to be considered for an exemption, you need to complete a Water Use Plan application.

A pond, lake, dam or tank includes any collection of water for ornamental or urban drainage purposes. It doesn't include a fountain or water feature, or a tank that is used to house fish or other aquatic life.

How we'll assess your application

A Pond, Lake, Dam or Tank Water Use Plan will only be approved if:

  • the water use described in the plan is allowed under the relevant stage of restrictions
  • the Water Use Plan is part of a water restriction exemption application.

When approving Water Use Plans and exemptions, we'll consider our Water Restriction By-Law  and Drought Preparedness Plan.

Under the By-Law, we'll need to be reasonably satisfied that the requested use of water will:

  • lead to water savings that are equal to the predicted water savings under the relevant stage of restrictions
  • not (in combination with other Water Use Plans) have a significant impact on the daily demand for water or water security
  • be generally supported by other customers affected by the relevant stage of water restrictions
  • demonstrate best practice or a highly efficient use of water
  • provide a broader public benefit.

If you're applying for an exemption, please also check our Water Restriction By-Law to understand what we'll consider for granting exemptions.

Drought Preparedness Plans set out how to prepare for and respond to immediate or short‐term water shortages. They outline how to apply water restrictions and assess exemptions or Water Use Plans.

All Water Use Plan applications will be assessed on the information provided in this form (or uploaded separately). If you have any questions, you can contact us.

Exemption for construction or hard surface cleaning

In some circumstances, you can apply for an exemption to the permanent water-saving rules or water restrictions.

When we're assessing your exemption request, we'll use the information in the water restriction by-laws and our Drought Preparedness Plan to make our decision. 

We’ll assess applications based on the information you provide in this form and any additional information attached separately.

If you have any questions, you can contact us.

Medical exemption from using a trigger nozzle

In some circumstances, you can apply for an exemption to the permanent water-saving rules or water restrictions.

When we're assessing your exemption request, we'll use the information in the water restriction by-laws and our Drought Preparedness Plan to make our decision.   

We’ll assess applications based on the information you provide in this form and any additional information attached separately.  

If you have any questions, you can contact us.

Exemption to water new warm season grass

If you're planting warm season grass you can apply for an exemption to the permanent water-saving rules or water restrictions.

Warm season grass requires less water than other types of grass and usually take four weeks to establish a root network. Once established, warm season grass is resilient and doesn’t need much watering.  

A 28-day exemption allows new warm season grass to be watered outside of the watering times set under water restrictions or permanent water-saving rules. The exemption helps establish warm season grass so households can invest in the long-term water efficiency of their garden.

The exemption only applies to watering new warm season grass. After the exemption period ends, you're subject to the current stage of restrictions or permanent water-saving rules. Under these rules, you’re not allowed to water grass using a watering system during the day.

When we're assessing your exemption request, we'll use the information in the water restriction by-laws and our Drought Preparedness Plan to make our decision.   

We’ll assess applications based on the information you provide in this form and any additional information attached separately.  

If you have any questions, you can contact us.

Important information

You need to complete this application form at least one week before the date you'd like to commence watering, to ensure we have enough time to process your application.  

Once approved, the exemption is valid for 28 days and may be cancelled or changed at any time. The exemption is only valid once you receive a certificate from us.

Each section of new warm season grass must have its own exemption. So if you're applying for exemptions for your front and back yard, you need to apply for two exemptions; one for your front yard and one for your back yard.

Once you receive the certificate, you must print and display the exemption certificate so passers-by can clearly see it.  

After the exemption expires, watering must be done according to the current stage of water restrictions or permanent water-saving rules.  

By granting this exemption, we don't guarantee the survival of the new grass.  

Watering your grass regularly in the first four weeks will help it establish roots. It's a condition of this exemption that you remove any existing lawn before planting warm season grass. You can find information on removing pre-existing grass at your local nursery or online.

Exemption to water a residential garden or lawn outside of set times

In some circumstances, you can apply for an exemption to the permanent water-saving rules or water restrictions. 

When we're assessing your exemption request, we'll use the information in the water restriction by-laws and our Drought Preparedness Plan to make a decision.   

We’ll assess applications based on the information you provide in this form and any additional information attached separately.  

If you have any questions, you can contact us. 

Water Restrictions

Permanent water-saving rules 

The permanent water-saving rules are a set of rules that reduce demand for water and make sure we use water efficiently across Victoria. These rules are always in place and are the same across Victoria. 

Water restrictions 

Water restrictions are sometimes used by water corporations to help manage urban water use when water supplies are low. There are four stages of restrictions, from mild (stage one) to severe (stage four). 

When water restrictions are in place additional rules apply. You need to follow both the additional water restriction rules and permanent water-saving rules. There are penalties for breaking these rules. 

Water restrictions only apply to drinking water. They don't apply to recycled water, reclaimed water, rain water or grey water, unless these are supplemented or topped up by drinking water.

Would you like to read the Water Restriction By-Law's Schedule of Restrictions for this category of water use – Using supplied drinking water in Swimming Pools and Toys?

Category of water use - Using supplied drinking water in Swimming Pools and Toys

Stage 1 (Alert)

(a) Supplied drinking water cannot be used to fill a new or existing:

  • residential or commercial pool or spa; or
  • public pool or spa,

with a capacity of 2,000 litres or less, except by means of:

  • a hand-held hose, bucket or watering can; or
  • an Automatic Water Top Up Device.

(b) Supplied drinking water cannot be used to fill a new or existing:

  • residential or commercial pool or spa; or
  • public pool or spa,

with a capacity of greater than 2,000 litres, except in accordance with an approved Water Use Plan.

c) Supplied drinking water cannot be used to top up a new or existing:

  • residential or commercial pool or spa; or
  • public pool or spa,

of any capacity, except by means of:

  • a hand-held hose, bucket or watering can; or
  • an Automatic Water Top Up Device.

(d) Supplied drinking water cannot be used to fill or top up a mobile spa except in accordance with an approved Water Use Plan that is obtained by the owner of the mobile spa.

(e) Supplied drinking water cannot be used in or for the use of a hose-connected water toy at any time.

Stage 2 (Save)

(a) Supplied drinking water cannot be used to fill a new or existing:

  • residential or commercial pool or spa; or
  • public pool or spa,

with a capacity of 2,000 litres or less, except by means of:

  • a hand-held hose, bucket or watering can; or
  • an Automatic Water Top Up Device.

(b) Supplied drinking water cannot be used to fill a new or existing:

  • residential or commercial pool or spa; or
  • public pool or spa,

with a capacity of greater than 2,000 litres, except in accordance with an approved Water Use Plan.

(c) Supplied drinking water cannot be used to top up a new or existing:

  • residential or commercial pool or spa; or
  • public pool or spa,

of any capacity, except:

  • between the hours of 6am and 8am and 6pm and 8pm on alternate days by means of a hand-held hose, bucket or watering can; or
  • by use of an Automatic Water Top Up Device at any time; or
  • in accordance with an approved Water Use Plan.

(d) Supplied drinking water cannot be used to fill or top up a mobile spa except in accordance with an approved Water Use Plan that is obtained by the owner of the mobile spa.

(e) Supplied drinking water cannot be used in or for the use of a hose-connected water toy at any time.

Stage 3 (Just Enough)

(a) Supplied drinking water cannot be used to fill a new or existing residential or commercial pool or spa of any capacity.

(b) Supplied drinking water cannot be used to fill a new or existing public pool or spa, of any capacity, except in accordance with an approved Water Use Plan.

(c) Supplied drinking water cannot be used to top up:

  • an existing residential or commercial pool or spa; or
  • a new or existing public pool or spa,

of any capacity, except:

  • between the hours of 6am and 8am on alternate days by means of a hand-held hose, bucket or watering can; or
  • by use of an Automatic Water Top Up Device at any time; or
  • in accordance with an approved Water Use Plan.

(d) Supplied drinking water cannot be used to fill or top up a mobile spa at any time.

(e) Supplied drinking water cannot be used in or for the use of a hose-connected water toy at any time.

Stage 4 (Critical)

(a) Supplied drinking water cannot be used to fill a new or existing residential or commercial pool or spa of any capacity.

(b) Supplied drinking water cannot be used to fill or top up a new or existing public pool or spa, of any capacity, except in accordance with an approved Water Use Plan.

(c) Supplied drinking water cannot be used to top up an existing residential or commercial pool or spa of any capacity, except:

  • by means of a bucket or watering can; or
  • In accordance with an approved Water Use Plan.

(d) Supplied drinking water cannot be used to fill or top up a mobile spa at any time.

(e) Supplied drinking water cannot be used in or for the use of a hose-connected water toy at any time.

Water restrictions

Permanent water-saving rules

The permanent water-saving rules are a set of rules that reduce demand for water and make sure we use water efficiently across Victoria. These rules are always in place and are the same across Victoria.

Water restrictions

Water restrictions are sometimes used by water corporations to help manage urban water use when water supplies are low. There are four stages of restrictions, from mild (stage one) to severe (stage four).

When water restrictions are in place additional rules apply. You need to follow both the additional water restriction rules and permanent water-saving rules. There are penalties for breaking these rules.

Water restrictions only apply to drinking water. They don't apply to recycled water, reclaimed water, rain water or grey water, unless these are supplemented or topped up by drinking water.

Would you like to read the Water Restriction By-Law's Schedule of Restrictions for Watering Gardens, Lawns and Playing Surfaces with Supplied drinking water?

Category of water use - Watering Gardens, Lawns and Playing Surfaces with supplied drinking water 

Stage 1 (Alert)

(a) A:

  • residential or commercial garden or lawn area; or
  • public garden or lawn area; or
  • general or particular playing surface,

cannot be watered with supplied drinking water except as required and then only:

  • with a hand-held hose, bucket or watering can at any time; or
  • by means of a watering system but only on alternate days between the hours of 6am and 10am and 6pm and 10pm.

(b) Not used.

(c) Despite paragraph (a):

  • a public garden or lawn area; or
  • a general or particular playing surface,

can be watered with supplied drinking water as required but only in accordance with an approved Water Use Plan.

Stage 2 (Save)

(a) A:

  • residential or commercial lawn area; or
  • public lawn area; or
  • general playing surface,

cannot be watered with supplied drinking water at any time.

(b) A:

  • residential or commercial garden area; or
  • public garden area; or
  • a particular playing surface,

cannot be watered with supplied drinking water except as required and then only:

  • with a hand-held hose, bucket or watering can any time; or
  • using a watering system but only on alternate days between the hours of 6am and 8am and 6pm and 8pm.

(c) Despite paragraphs (a) and (b):

  • a public garden or lawn area; or
  • a general or particular playing surface,

can be watered with supplied drinking water as required but only in accordance with an approved Water Use Plan.

Stage 3 (Just Enough)

(a) A:

  • residential or commercial lawn area; or
  • public lawn area; or
  • general playing surface,

cannot be watered with supplied drinking water at any time.

(b) A:

  • residential or commercial garden area; or
  • public garden area; or
  • particular playing surface,

cannot be watered with supplied drinking water except as required and then only on alternate days between the hours of 6am and 8am:

  • with a hand-held hose, bucket or watering can; or
  • using a dripper watering system.

(c) Despite paragraphs (a) and (b):

  • a public garden or lawn area; or
  • a general or particular playing surface,

can be watered with supplied drinking water as required but only in accordance with an approved Water Use Plan.

Stage 4 (Critical)

(a) A:

  • residential or commercial garden or lawn area; or
  • public garden or lawn area; or
  • general or particular playing surface,

cannot be watered at any time.

Do you give permission for your data and water saving methods to be shared with other ground managers to help save water across Victoria?*

Water restrictions

Permanent water-saving rules

The permanent water-saving rules are a set of rules that reduce demand for water and make sure we use water efficiently across Victoria. These rules are always in place and are the same across Victoria.

Water restrictions

Water restrictions are sometimes used by water corporations to help manage urban water use when water supplies are low. There are four stages of restrictions, from mild (stage one) to severe (stage four).

When water restrictions are in place additional rules apply. You need to follow both the additional water restriction rules and permanent water-saving rules. There are penalties for breaking these rules.

Water restrictions only apply to drinking water. They don't apply to recycled water, reclaimed water, rain water or grey water, unless these are supplemented or topped up by drinking water.

Would you like to read the Water Restriction By-Law's Schedule of Restrictions for this category of water use – Cleaning vehicles with supplied drinking water?

Category of water use - Cleaning vehicles with supplied drinking water 

Stage 1 (Alert)

(a) Supplied drinking water cannot be used to clean a vehicle, except:

  • in the case of a vehicle being cleaned at the premises of or by a motor vehicle dealer, repairer or detailer, only in accordance with paragraph (c); or
  • in any other case by means of:
    • a high pressure water cleaning device; or
    • if such a device is not available, a hand-held hose, bucket or watering can; or
  • at a commercial car wash in accordance with paragraph (d); or
  • in the case of a vehicle for mass transportation, in accordance with an approved Water Use Plan.

(b) Despite paragraph (a), supplied drinking water can be used to clean inside a food transport vehicle if it is necessary, either to avoid contamination of the vehicle’s contents or to ensure public health or safety, but only by means of:

  • a high-pressure water cleaning device; or
  • a hand-held hose, bucket or watering can.

(c) Supplied drinking water cannot be used at the premises of or by a motor vehicle dealer, repairer or detailer to clean a vehicle except:

  • by means of:
    • a high pressure water cleaning device;
    • a commercial car wash in accordance with paragraph (d); or
    • a bucket or watering can; or
  • in accordance with an approved Water Use Plan.

(d) Supplied drinking water cannot be used to wash vehicles at a commercial car wash unless:

  • for those car washes built prior to 1 July 2012, no more than 100 litres of water is used for each vehicle washed; and
  • for those car washes built on or after 1 July 2012, no more than 70 litres of water is used for each vehicle washed; or
  • the use is in accordance with an approved Water Use Plan.

(e) Supplied drinking water cannot be used to flush the inboard or outboard motor of a boat or other vessel unless:

  • a suitable receptacle filled by a hand-held hose is used; or
  • a flushing device, connected to a hose is used, and the tap is turned off immediately after flushing is complete.

Stage 2 (Save)

(a) Supplied drinking water cannot be used to clean a vehicle except:

  • in the case of a vehicle being cleaned at the premises of or by a motor vehicle dealer, repairer or detailer, only in accordance with paragraph (c); or
  • in any other case by means of:
    • a high pressure water cleaning device; or
    • if such a device is not available, a hand-held hose, bucket or watering can; or
  • at a commercial car wash in accordance with paragraph (d); or
  • in the case of a vehicle for mass transportation, in accordance with an approved Water Use Plan.

(b) Despite paragraph (a), supplied drinking water can be used to clean inside a food transport vehicle if it is necessary, either to avoid contamination of the vehicle’s contents or to ensure public health or safety, but only by means of:

  • a high-pressure water cleaning device; or
  • a hand-held hose, bucket or watering can.

(c) Supplied drinking water cannot be used at the premises of or by a motor vehicle dealer, repairer or detailer to clean a vehicle except:

  • by means of:
    • a high pressure water cleaning device;
    • a commercial car wash in accordance with paragraph (d); or
    • a bucket or watering can; or
  • in accordance with an approved Water Use Plan.

(d) Supplied drinking water cannot be used to wash vehicles at a commercial car wash unless:

  • for those car washes built prior to 1 July 2012, no more than 100 litres of water is used for each vehicle washed; and
  • for those car washes built on or after 1 July 2012, no more than 70 litres of water is used for each vehicle washed; or
  • the use is in accordance with an approved Water Use Plan.

(e) Supplied drinking water cannot be used to flush the inboard or outboard motor of a boat or other vessel unless:

  • a suitable receptacle filled by a hand-held hose is used; or
  • a flushing device, connected to a hose is used, and the tap is turned off immediately after flushing is complete.

Stage 3 (Just Enough)

(a) Supplied drinking water cannot be used to clean a vehicle except:

  • in the case of a vehicle being cleaned at the premises of or by a motor vehicle dealer, repairer or detailer, only in accordance with paragraph (c); or
  • in any other case by means of a bucket or watering can and even then only to the extent it's necessary for:
    • health and safety reasons; or
    • cleaning vehicle windows, mirrors, lights and registration plates; or
    • spot-removing corrosive substances, or
  • at a commercial car wash in accordance with paragraph (d); or
  • in the case of a vehicle that's used for mass transportation, in accordance with an approved Water Use Plan.

(b) Despite paragraph (a), supplied drinking water can be used to clean inside a food transport vehicle if it is necessary, either to avoid contamination of the vehicle’s contents or to ensure public health or safety, but only by means of:

  • a high-pressure water cleaning device; or
  • a hand-held hose, bucket or watering can.

(c) Supplied drinking water cannot be used at the premises of or by a motor vehicle dealer, repairer or detailer to clean a vehicle except:

  • by means of:
    • a high pressure water cleaning device;
    • a commercial car wash in accordance with paragraph (d); or
    • a bucket or watering can; or
  • in accordance with an approved Water Use Plan.

(d) Supplied drinking water cannot be used to wash vehicles at a commercial car wash unless:

  • the car wash uses no more than 70 litres of water, for each vehicle washed; or
  • the use is in accordance with an approved Water Use Plan.

(e) Supplied drinking water cannot be used to flush the inboard or outboard motor of a boat or other vessel unless:

  • a suitable receptacle filled by a hand-held hose is used; or
  • a flushing device, connected to a hose is used, and the tap is turned off immediately after flushing is complete.

Stage 4 (Critical)

(a) Supplied drinking water cannot be used to clean a vehicle except:

  • by means of a bucket or watering can and even then only to the extent it is necessary for:
    • health and safety reasons; or
    • cleaning vehicle windows, mirrors, lights and registration plates; or
    • spot-removing corrosive substances; or
  • at a commercial car wash in accordance with paragraph (d); or
  • in the case of a vehicle for mass transportation, in accordance with an approved Water Use Plan.

(b) Despite paragraph (a), Supplied drinking water can be used to clean inside a food transport vehicle if it is necessary, either to avoid contamination of the vehicle’s contents, or to ensure public health or safety, but only by means of:

  • a high-pressure water cleaning device; or
  • a hand-held hose, bucket or watering can.

(c) Not used.

(d) Supplied drinking water cannot be used to wash vehicles at a commercial car wash except by means of a bucket or watering can and even then only to the extent it is necessary for:

  • health and safety reasons; or
  • cleaning vehicle windows, mirrors, lights and registration plates; or
  • spot-removing corrosive substances.

(e) Supplied drinking water cannot be used to flush the inboard or outboard motor of a boat or other vessel unless:

  • a suitable receptacle filled by a hand-held hose is used; or
  • a flushing device, connected to a hose is used, and the tap is turned off immediately after flushing is complete.

Water restrictions

Permanent water-saving rules

The permanent water-saving rules are a set of rules that reduce demand for water and make sure we use water efficiently across Victoria. These rules are always in place and are the same across Victoria.

Water restrictions

Water restrictions are sometimes used by water corporations to help manage urban water use when water supplies are low. There are four stages of restrictions, from mild (stage one) to severe (stage four).

When water restrictions are in place additional rules apply. You need to follow both the additional water restriction rules and permanent water-saving rules. There are penalties for breaking these rules.

Water restrictions only apply to drinking water. They don't apply to recycled water, reclaimed water, rain water or grey water, unless these are supplemented or topped up by drinking water.

Would you like to read the Water Restriction By-Law's Schedule of Restrictions for this category of water use – Other Cleaning or Maintenance Purposes?

Category of water use - Using supplied drinking water for Other Cleaning or Maintenance Purposes

Stage 1 (Alert)

(a) Supplied drinking water cannot be used on hard surfaces or building facades (including windows), except:

  • in the course of construction or renovation but only as permitted under paragraph (c); or
  • for cleaning required as a result of an accident, fire, health hazard, safety hazard or other emergency and then only by means of:
    • a high-pressure water cleaning device; or
    • if such a device is not available, a hand-held hose, bucket or watering can, or
  • in the case of building facades (including windows), for any other type of cleaning (not referred to above) and then only by means of a bucket or watering can.

(b) Supplied drinking water cannot be used to suppress dust unless:

  • there is no suitable alternative source of water that it is reasonably practicable to use; and
  • the dust is causing or is likely to cause a health or environmental hazard,

and then only:

  • by means of a hand-held hose, bucket or watering can; or
  • with supplied drinking water from a water tanker filled or topped up in accordance with restriction 4(b); or
  • in accordance with an approved Water Use Plan.

(c) Supplied drinking water cannot be used in the course of construction or renovation except:

  • by means of a high-pressure cleaning device, hand-held hose, bucket or watering can; or
  • for the suppression of dust in accordance with paragraph (b); or
  • for construction equipment which requires a water supply for its safe and efficient operation; or
  • if required in the normal course of initial testing or flushing of pipes; or other works.

Stage 2 (Save)

(a) Supplied drinking water cannot be used on hard surfaces or building facades (including windows), except:

  • in the course of construction or renovation but only as permitted under paragraph (c); or
  • for cleaning required as a result of an accident, fire, health hazard, safety hazard or other emergency and then only by means of:
    • a high-pressure water cleaning device; or
    • if such a device is not available, a hand-held hose, bucket or watering can, or
  • In the case of building facades (including windows), for any other type of cleaning and then only by means of a bucket or watering can.

(b) Supplied drinking water cannot be used to suppress dust unless:

  • there is no suitable alternative source of water that it is reasonably practicable to use; and
  • the dust is causing or is likely to cause a health or environmental hazard,

and then only:

  • by means of a hand-held hose, bucket or watering can; or
  • with supplied drinking water from a water tanker filled or topped up in accordance with restriction 4(b); or
  • in accordance with an approved Water Use Plan.

(c) Supplied drinking water cannot be used in the course of construction or renovation except:

  • by means of a high-pressure cleaning device, hand-held hose, bucket or watering can; or
  • for the suppression of dust in accordance with paragraph (b); or
  • for construction equipment which requires a water supply for its safe and efficient operation; or
  • if required in the normal course of initial testing or flushing of pipes; or other works.

Stage 3 (Just Enough)

(a) Supplied drinking water cannot be used on hard surfaces or building facades (including windows), except:

  • in the course of construction or renovation but only as permitted under paragraph (c); or
  • for cleaning required as a result of an accident, fire, health hazard, safety hazard or other emergency and then only by means of:
    • a high-pressure water cleaning device; or
    • if such a device is not available, a hand-held hose, bucket or watering can.

(b) Supplied drinking water cannot be used to suppress dust unless:

  • there is no suitable alternative source of water that it is reasonably practicable to use; and
  • the dust is causing or is likely to cause a health or environmental hazard,

and then only:

  • by means of a hand-held hose, bucket or watering can; or
  • with supplied drinking water from a water tanker filled or topped up in accordance with restriction 4(b); or
  • in accordance with an approved Water Use Plan.

(c) Supplied drinking water cannot be used in the course of construction or renovation except:

  • by means of a high-pressure cleaning device, hand-held hose, bucket or watering can; or
  • for the suppression of dust in accordance with paragraph (b); or
  • for construction equipment which requires a water supply for its safe and efficient operation; or
  • if required in the normal course of initial testing or flushing of pipes; or other works.

Stage 4 (Critical)

(a) Supplied drinking water cannot be used on hard surfaces or building facades (including windows), except:

  • in the course of construction or renovation but only as permitted under paragraph (c); or
  • for cleaning required as a result of an accident, fire, health hazard, safety hazard or other emergency and then only by means of:
    • a high-pressure water cleaning device; or
    • if such a device is not available, a hand-held hose, bucket or watering can.

(b) Supplied drinking water cannot be used to suppress dust unless:

  • there is no suitable alternative source of water that it is reasonably practicable to use; and
  • the dust is causing or is likely to cause a health or environmental hazard,

and then only:

  • by means of a hand-held hose, bucket or watering can; or
  • with supplied drinking water from a water tanker filled or topped up in accordance with restriction 4(b); or
  • in accordance with an approved Water Use Plan.

(c) Supplied drinking water cannot be used, in the course of construction or renovation except:

  • by means of a high-pressure cleaning device, hand-held hose, bucket or watering can; or
  • for the suppression of dust in accordance with paragraph (b); or
  • for construction equipment which requires a water supply for its safe and efficient operation; or
  • if required in the normal course of initial testing or flushing of pipes; or other works.

Water restrictions

Permanent water-saving rules

The permanent water-saving rules are a set of rules that reduce demand for water and make sure we use water efficiently across Victoria. These rules are always in place and are the same across Victoria.

Water restrictions

Water restrictions are sometimes used by water corporations to help manage urban water use when water supplies are low. There are four stages of restrictions, from mild (stage one) to severe (stage four).

When water restrictions are in place additional rules apply. You need to follow both the additional water restriction rules and permanent water-saving rules. There are penalties for breaking these rules.

Water restrictions only apply to drinking water. They don't apply to recycled water, reclaimed water, rain water or grey water, unless these are supplemented or topped up by drinking water.

Would you like to read the Water Restriction By-Law's Schedule of Restrictions for this category of water use – Commercial Production of Plants and/or Animals?

Category of water use - Using supplied drinking water for Commercial Production of Plants and/or Animals:

Stage 1 (Alert)

(a) Supplied drinking water cannot be used at:

  • a commercial or council plant nursery; or
  • a commercial market garden,

except as required and then only by means of:

  • a hand-held hose, bucket or watering can at any time; or
  • a watering system at any time.

(b) Not used.

(c) Supplied drinking water cannot be used for animal husbandry except for:

  • drinking by animals or birds; or
  • cleaning animals or birds; or
  • cleaning pens, yards and cages, and then only if cleaning is done by means of a hand-held hose or bucket.

(d) Supplied drinking water cannot be used for cooling a shed on a commercial poultry farm except by means of:

  • sprinklers used only for cooling and then only between the hours of 6am and 9pm when the inside temperature of the shed is 30oC or higher; and
  • fogging systems and cooling pads, which may be used at any time.

Stage 2 (Save)

(a) Supplied drinking water cannot be used at:

  • a commercial or council plant nursery; or
  • a commercial market garden,

except as required and then only by means of:

  • a hand-held hose, bucket or watering can at any time; or
  • a watering system at any time.

(b) Not used.

(c) Supplied drinking water cannot be used for animal husbandry except for:

  • drinking by animals or birds; or
  • cleaning animals or birds; or
  • cleaning pens, yards and cages, and then only if cleaning is done by means of a hand-held hose or bucket.

(d) Supplied drinking water cannot be used for cooling a shed on a commercial poultry farm except by means of:

  • sprinklers used only for cooling and then only between the hours of 6am and 9pm when the inside temperature of the shed is 30oC or higher; and
  • fogging systems and cooling pads, which may be used at any time.

Stage 3 (Just Enough)

(a) Supplied drinking water cannot be used at a commercial or council plant nursery, except as required and then only:

  • by means of a hand-held hose, bucket or watering can at any time; or
  • in accordance with an approved Water Use Plan.

(b) Supplied drinking water cannot be used at a commercial market garden except as required and then only in accordance with an approved Water Use Plan.

(c) Supplied drinking water cannot be used for animal husbandry except for:

  • drinking by animals or birds; or
  • cleaning animals or birds; or
  • cleaning pens, yards and cages, and then only if cleaning is done by means of a hand-held hose or bucket.

(d) Supplied drinking water cannot be used for cooling a shed on a commercial poultry farm except by means of:

  • sprinklers used only for cooling and then only between the hours of 6am and 9pm when the inside temperature of the shed is 30oC or higher; and
  • fogging systems and cooling pads, which may be used at any time.

Stage 4 (Critical)

(a) Supplied drinking water cannot be used at a commercial or council plant nursery, except as required and then only:

  • by means of a hand-held hose, bucket or watering can at any time; or
  • in accordance with an approved Water Use Plan.

(b) Supplied drinking water cannot be used at a commercial market garden except as required and then only in accordance with an approved Water Use Plan

(c) Supplied drinking water cannot be used for animal husbandry except for:

  • drinking by animals or birds; or
  • cleaning animals or birds; or
  • cleaning pens, yards and cages, and then only if cleaning is done by means of a hand-held hose or bucket.

(d) Supplied drinking water cannot be used for cooling a shed on a commercial poultry farm except by means of:

  • sprinklers used only for cooling and then only between the hours of 6am and 9pm when the inside temperature of the shed is 30oC or higher; and
  • fogging systems and cooling pads, which may be used at any time.

Water restrictions

Permanent water-saving rules

The permanent water-saving rules are a set of rules that reduce demand for water and make sure we use water efficiently across Victoria. These rules are always in place and are the same across Victoria.

Water restrictions

Water restrictions are sometimes used by water corporations to help manage urban water use when water supplies are low. There are four stages of restrictions, from mild (stage one) to severe (stage four).

When water restrictions are in place additional rules apply. You need to follow both the additional water restriction rules and permanent water saving rules. There are penalties for breaking these rules.

Water restrictions only apply to drinking water. They don't apply to recycled water, reclaimed water, rain water or grey water, unless these are supplemented or topped up by drinking water.

Would you like to read the Water Restriction By-Law's Schedule of Restrictions for this category of water use - Using supplied drinking water for Aesthetic Purposes?*
Would you like to read the Water Restriction By-Law's Schedule of Restrictions for this category of water use – Using supplied drinking water for Aesthetic Purposes and Storing or Transporting supplied drinking water?*

Category of water use - Using supplied drinking water for Aesthetic Purposes

Stage 1 (Alert)

(a) Supplied drinking water cannot be used to fill or top up a fountain or water feature unless the fountain or water feature recirculates the water and then only by means of:

  • a hand-held hose, bucket or watering can; or
  • an Automatic Water Top Up Device.

(b) Supplied drinking water cannot be used to fill or top up a new or existing pond or lake with a capacity of 2,000 litres or less except by means of a hand-held hose, watering can or bucket.

(c) Supplied drinking water cannot be used to fill or top up a new or existing pond or lake with a capacity of greater than 2,000 litres except in accordance with an approved Water Use Plan.

Stage 2 (Save)

(a) Supplied drinking water cannot be used to fill or top up a fountain or water feature at any time.

(b) Supplied drinking water cannot be used to fill or top up a new pond or lake, regardless of capacity, at any time.

(c) Supplied drinking water cannot be used to fill or top up an existing pond or lake, regardless of capacity, unless the relevant pond or lake sustains aquatic fauna or bird life, and then only accordance with an approved Water Use Plan.

Stage 3 (Just Enough)

(a) Supplied drinking water cannot be used to fill or top up a fountain or water feature at any time.

(b) Supplied drinking water cannot be used to fill or top up a new pond or lake, regardless of capacity, at any time.

(c) Supplied drinking water cannot be used to fill or top up an existing pond or lake, regardless of capacity, unless the relevant pond or lake sustains aquatic fauna or bird life, and then only in accordance with an approved Water Use Plan.

Stage 4 (Critical)

(a) Supplied drinking water cannot be used to fill or top up a fountain or water feature at any time.

(b) Supplied drinking water cannot be used to fill or top up a new pond or lake, regardless of capacity, at any time.

(c) Supplied drinking water cannot be used to fill or top up an existing pond or lake, regardless of capacity, unless the relevant pond or lake sustains aquatic fauna or bird life, and then only in accordance with an approved Water Use Plan.

Category of water use - Storing or transporting supplied drinking water [MCB(1]

Stage 1 (Alert)

(a) Supplied drinking water cannot be used to fill or top up a dam or tank except:

  • where the water in the dam or tank is to be used:
  • for fire fighting, stock watering or other public health purposes but then only to the extent which it is reasonably necessary for those purposes; or
  • for domestic purposes inside a dwelling; or
  • for any other use of supplied drinking water permitted by means of a hand-held hose under stage 1 restrictions; or
  • in accordance with an approved Water Use Plan.

(b) Supplied drinking water cannot be used to fill or top up a water tanker unless:

  • we've granted a mobile water tanker permit to the operator of that tanker; and
  • the tanker is supplying the water to be used:
  • for fire fighting, stock watering or other public health purposes but then only to the extent which it is reasonably necessary for those purposes; or
  • for domestic purposes inside a dwelling; or
  • for any other use of supplied drinking water permitted by means of a hand-held hose under stage 1 restrictions.

Stage 2 (Save)

(a) Supplied drinking water cannot be used to fill or top up a dam or tank except:

  • where the water in the dam or tank is to be used:
  • for fire fighting, stock watering or other public health purposes but then only to the extent which it is reasonably necessary for those purposes; or
  • for domestic purposes inside a dwelling; or
  • for any other use of supplied drinking water permitted by means of a hand-held hose under stage 2 restrictions; or
  • in accordance with an approved Water Use Plan.

(b) Supplied drinking water cannot be used to fill or top up a water tanker unless:

  • we've granted a mobile water tanker permit to the operator of that tanker; and
  • the tanker is supplying the water to be used:
  • for fire fighting, stock watering or other public health purposes but then only to the extent which it is reasonably necessary for those purposes; or
  • for domestic purposes inside a dwelling; or
  • for any other use of supplied drinking water permitted by means of a hand-held hose under stage 2 restrictions.

Stage 3 (Just Enough)

(a) Supplied drinking water cannot be used to fill or top up a dam or tank except:

  • where the water in the dam or tank is to be used:
  • for fire fighting, stock watering or other public health purposes but then only to the extent which it is reasonably necessary for those purposes; or
  • for domestic purposes inside a dwelling; or
  • for any other use of supplied drinking water permitted by means of a hand-held hose under stage 3 restrictions; or
  • in accordance with an approved Water Use Plan.

(b) Supplied drinking water cannot be used to fill or top up a water tanker unless:

  • we've granted a mobile water tanker permit to the operator of that tanker; and
  • the tanker is supplying the water to be used:
  • for fire fighting, stock watering or other public health purposes but then only to the extent which it is reasonably necessary for those purposes; or
  • for domestic purposes inside a dwelling; or
  • for any other use of supplied drinking water permitted by means of a hand-held hose under stage 3 restrictions.

Stage 4 (Critical)

(a) Supplied drinking water cannot be used to fill or top up a dam or tank except:

  • where the water in the dam or tank is to be used:
  • for fire fighting, stock watering or other public health purposes but then only to the extent which it is reasonably necessary for those purposes; or
  • for domestic purposes inside a dwelling; or
  • for any other use of supplied drinking water permitted by means of a hand-held hose under stage 4 restrictions; or
  • in accordance with an approved Water Use Plan.

(b) Supplied drinking water cannot be used to fill or top up a water tanker unless:

  • we've granted a mobile water tanker permit to the operator of that tanker; and
  • the tanker is supplying the water to be used:
  • for fire fighting, stock watering or other public health purposes but then only to the extent which it is reasonably necessary for those purposes; or
  • for domestic purposes inside a dwelling; or
  • for any other use of supplied drinking water permitted by means of a hand-held hose under stage 4 restrictions.

[MCB(1]Included 23/10/2023

Category of water use - Using Supplied drinking water for Aesthetic Purposes

Stage 1 (Alert)

(a) Supplied drinking water cannot be used to fill or top up a fountain or water feature unless the fountain or water feature recirculates the Water and then only by means of:

  • a hand-held hose, bucket or watering can;  or
  • an Automatic Water Top Up Device.

(b) Supplied drinking water cannot be used to fill or top up a new or existing pond or lake with a capacity of 2,000 litres or less except by means of a hand-held hose, watering can or bucket.

(c) Supplied drinking water cannot be used to fill or top up a new or existing pond or lake with a capacity of greater than 2,000 litres except in accordance with an approved Water Use Plan.

Stage 2 (Save)

(a) Supplied drinking water cannot be used to fill or top up a fountain or water feature at any time.

(b) Supplied drinking water cannot be used to fill or top up a new pond or lake, regardless of capacity, at any time.

(c) Supplied drinking water cannot be used to fill or top up an existing pond or lake, regardless of capacity, unless the relevant pond or lake sustains aquatic fauna or bird life, and then only accordance with an approved Water Use Plan.

Stage 3 (Just Enough)

(a) Supplied drinking water cannot be used to fill or top up a fountain or water feature at any time.

(b) Supplied drinking water cannot be used to fill or top up a new pond or lake, regardless of capacity, at any time.

(c) Supplied drinking water cannot be used to fill or top up an existing pond or lake, regardless of capacity, unless the relevant pond or lake sustains aquatic fauna or bird life, and then only in accordance with an approved Water Use Plan.

Stage 4 (Critical)

(a) Supplied drinking water cannot be used to fill or top up a fountain or water feature at any time.

(b) Supplied drinking water cannot be used to fill or top up a new pond or lake, regardless of capacity, at any time.

(c) Supplied drinking water cannot be used to fill or top up an existing pond or lake, regardless of capacity, unless the relevant pond or lake sustains aquatic fauna or bird life, and then only in accordance with an approved Water Use Plan.

Water restrictions

Permanent water-saving rules

The permanent water-saving rules are a set of rules that reduce demand for water and make sure we use water efficiently across Victoria. These rules are always in place and are the same across Victoria.

Water restrictions

Water restrictions are sometimes used by water corporations to help manage urban water use when water supplies are low. There are four stages of restrictions, from mild (stage one) to severe (stage four).

When water restrictions are in place additional rules apply. You need to follow both the additional water restriction rules and permanent water-saving rules. There are penalties for breaking these rules.

Water restrictions only apply to drinking water. They don't apply to recycled water, reclaimed water, rain water or grey water, unless these are supplemented or topped up by drinking water.

Your details

(This can be found in the top-right corner of your bill)
Name*

Address details

At what address will this exemption or Water Use Plan be applied?

Street address*
What's your postal address?*
Postal address*

Organisation's details

(This can be found in the top-right corner of your bill)
What is the council, school or sports field postal address?*
Postal address*
Street Address*

Organisation's details

(This can be found in the top-right corner of your bill)
Registered head office address*
What's the organisation's postal address?*
Postal address*
Street address*

Organisation's details

(This can be found in the top-right corner of your bill)
Is the club currently a Tennis Victoria member?*
What's the organisation's postal address?*
Postal address*
Street address*

Main contact for this application

Name*

Water Use Plan application for residential pool or spa 

Pool or spa details

Important information

"Fill" means adding water to the current volume, if the pool or spa is less than 75 per cent full.   

"Top up" means adding any water to the current volume, if the pool or spa is at least 75 per cent full.

I'm applying to fill or top up my:*

Pool

What size capacity is your pool?*
litres

Spa

What size capcity is your spa?*
liters 
For my pool or spa, I'm applying to:*

Water use details 

litres 
How will you supply the water to your pool or spa?*
What time would you like to fill or top-up your pool or spa?*
Specific time
:
Specific time
:
How frequently do you plan on topping up the pool or spa?
What day(s) will the pool or spa be filled or topped up?*

Water saving measures 

Important information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help you make informed choices about the water efficiency of products you buy in a store or online. For more information see the Water Rating wesbite.

How many people live in your house?*

Water saving methods

Select the water saving measures you're already using or you plan on using to assist in saving water. These measures will be considered in assessing your application.

Select the water efficiency measures you're already using or you plan to use to assist in saving water. These measures will be considered in assessing your application.

Showerheads

Are you currently using or do you plan on upgrading to showerheads that are rated 4-Star (or higher) according to Water Efficiency Labelling Standards (WELS) Scheme?*

Toilet

Are you currently using or do you plan on upgrading to any of these?

Currently using
Plan on upgrading to (in the next 3 months)

Laundry

Are you currently using or do you plan on upgrading to a 6-Star WELS rated or better washing machine?*
Average number of washes per week*

Rainwater tank

Do you currently use rainwater or are you planning on using rainwater? *
What do you use your rainwater tank for? (Either currently or what you plan on using it for in the next three months.)*
What is the size of your tank for outdoor use only?
What is the size of your tank for outdoor and indoor use?

Greywater reuse systems

Do you currently have or plan on installing a greywater reuse system?*
litres

Garden irrigation

You currently have or plan on installing sensors to a garden irrigation system. What size is your property? *
What size is your property? *

Water savings measures continued

Other water saving measures

Select any other water saving measures that you are already using or you plan on using (in the next three months) to help save water.

*
  Currently using Plan on using (in the next three months) Not applicable
Hot water recirculator
Garden mulching
Drought tolerant plants
Water tap restrictor
Tap aerator or tap mixer
Swimming pool or spa cover
Drip irrigation or other upgrades to improve water irrigation efficiency
Other upgrades that will reduce your indoor water use
Reduced outdoor water use due to other upgrades

Alternative water

Have alternative water resources been considered, like recycled water, a rainwater tank or reusing grey water?*

Water Use Plan application for a commercial or public pool or spa 

Pool or spa location

What is the address of the pool or spa?*
What is the address of the pool or spa?*
Street address*

Pool or spa details 

Important information

"Fill" means adding water to the current volume, if the relevant receptable is less than 75% full.  

"Top-Up" means adding any water to the current volume, if the relevant receptable is at least 75% full.

I am applying to fill or top up a*

Pool 1

I am applying to*
litres
Is this pool outdoors?*

Please include details for all the pools in your facilty.  You can include up to 10 pools in your application.

Add another pool (optional)

Pool 2

I am applying to*
litres
Is this pool outdoors?*

Please include details for all the pools in your facilty.  You can include up to 10 pools in your application.

Add another pool (optional)

Pool 3

I am applying to*
litres
Is this pool outdoors?*

Please include details for all the pools in your facilty.  You can include up to 10 pools in your application.

Add another pool (optional)

Pool 4

I am applying to*
litres
Is this pool outdoors?*

Please include details for all the pools in your facilty.  You can include up to 10 pools in your application.

Add another pool (optional)

Pool 5

I am applying to*
litres
Is this pool outdoors?*

Please include details for all the pools in your facilty.  You can include up to 10 pools in your application.

Add another pool (optional)

Pool 6

I am applying to*
litres
Is this pool outdoors?*

Please include details for all the pools in your facilty.  You can include up to 10 pools in your application.

Add another pool (optional)

Pool 7

I am applying to*
litres
Is this pool outdoors?*

Please include details for all the pools in your facilty.  You can include up to 10 pools in your application.

Add another pool (optional)

Pool 8

I am applying to*
litres
Is this pool outdoors?*

Please include details for all the pools in your facilty.  You can include up to 10 pools in your application.

Add another pool (optional)

Pool 9

I am applying to*
litres
Is this pool outdoors?*

Please include details for all the pools in your facilty.  You can include up to 10 pools in your application.

Add another pool (optional)

Pool 10

I am applying to*
litres
Is this pool outdoors?*

Please include details for all the pools in your facilty.  You can include up to 10 pools in your application.

Spa 1

I am applying to*
litres
Is this spa outdoors?*

Please include spa details for all the spas in your facility.  You can include up to five spas in your application.

Add another spa (optional)

Spa 2

I am applying to*
litres
Is this spa outdoors?*

Please include spa details for all the spas in your facility.  You can include up to five spas in your application.

Add another spa (optional)

Spa 3

I am applying to*
litres
Is this spa outdoors?*

Please include spa details for all the spas in your facility.  You can include up to five spas in your application.

Add another spa (optional)

Spa 4

I am applying to*
litres
Is this spa outdoors?*

Please include spa details for all the spas in your facility. You can include up to five spas in your application.

Add another spa (optional)

Spa 5

I am applying to*
litres
Is this spa outdoors?*

Water use details

litres
How will you supply the water to the pool or spa?*
What days will the pool or spa be filled or topped up?*
What time of the day will the pool or spa be filled or topped up?*
Start time*
:
Finish time*
:

Water saving measures 

Select the water saving measures that you are already using or that you plan on using to assist in saving water. These measures will be considered in assessing your application.

Important information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help you make informed choices about the water efficiency of products you buy in a store or online. For more information see the Water Rating wesbite.

*
  Currently using Plan on using (in the next three months) Not applicable
Garden mulching
Drought tolerant plants
Water tap restrictor
Tap aerator or tap mixer
Hot water recirculator
Swimming pool or spa cover
Swimming pool backwash minimisation device
Use of passive stormwater irrigation
Appointing a water manager to drive efficiency and train staff to identify opportunities for water efficency improvement
Proactive maintenance to prevent leaks
Timely leak repair
Use monitoring system for water consumption
Carry out regular water efficiency audits
Plant vegetation or do other things to reduce wind and direct sunlight to the pool or spa
4 star (or higher) Water Efficiency Labelling and Standards (WELS) rated products
kilolitres 

Supporting information

Document uploads

To comply with this Water Use Plan, please upload either:

  • a copy of receipts for purchased water saving product, or 
  • a Victorian Building Authority (VBA) Compliance Certificate.

A VBA Compliance Certificate certifies that certain types of plumbing work in Victoria complies with prescribed plumbing standards. Only a licensed plumber can issue this certificate. For more information, visit the Victorian Building Authority website.

Please upload a copy of receipts or your VBA Compliance Certificate*
No File Chosen
File uploads may not work on some mobile devices.
The maximum file size for uploads is 25 MB per form submission (not per file upload field). File format must be gif, jpg, png, bmp, pdf, doc or docx
Are you applying for this exemption on medical grounds?*
Do you have any other documents to upload to support your application*

Medical certificate (if applicable)

If you're applying for this exemption on medical grounds, please attach a medical certificate signed by a doctor (if applicable).

Please upload a copy of your medical certificate*
No File Chosen
File uploads may not work on some mobile devices.
The maximum file size for uploads is 25 MB per form submission (not per file upload field). File format must be gif, jpg, png, bmp, pdf, doc or docx

Other supporting documents (if applicable)

Upload any other documents you think will support your application (optional)
No File Chosen
File uploads may not work on some mobile devices.
The maximum file size for uploads is 25 MB per form submission (not per file upload field). File format must be gif, jpg, png, bmp, pdf, doc or docx

Water Use Plan application for playing surface (sportsgrounds or ovals)

Venue details

A venue is considered a sportsground location, and may have multiple areas or ovals. You can include up to 10 venues in one application, but the information for each venue will need to be completed separately (within the same form).

Venue 1

Address details

Is the location of this sportsground or oval the same as the postal address?*
Sportsground or oval address*

Sportsground or oval details

What is the sports ground made of? *
Type of grass*
square metres
How frequently are these grounds used?*
What are these grounds used for?*

Water use details

Important information

The size and type of water meter is dependent on flow rates and use.  The size of the water meter is typically printed on the face of the meter. 

All water meters have a unique serial number.  

kilolitres 
What type of irrigation system is used?*

Water saving measures

Select the water saving measures that you're already using or that you plan on using to assist in saving water. These measures will be considered in assessing your application.

Important information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help you make informed choices about the water efficiency of products you buy in a store or online. For more information see the Water Rating wesbite.

*
  Currently using Plan on using in the next three months Not applicable
Use of mulch
Use of drought tolerant plants
Planting of warm season grass
Use of fertiliser or moisture retaining materials
Use of sophisticated irrigation systems that operate when soil is dry
Irrigation technology - over spray
Irrigation technology - sprinkler heads
Irrigation technology - run off
Irrigation technology - rain sensor
Irrigation technology - drippers
Irrigation at night
Staff training to improve water efficiency
Planting vegetation or taking other measures to reduce wind and direct sublight on pool
4 star (or higher) Water Efficiency Labelling and Standards (WELS) rated products
kilolitres

Venue 2

Address details

Is the location of this sportsground or oval the same as the postal address?*
Sportsground or oval address*

Sportsground or oval details

What is the sports ground made of? *
Type of grass*
square metres
How frequently are these grounds used?*
What are these grounds used for?*

Water use details

The size and type of water meter is dependent on flow rates and use. The size of the water meter is typically printed on the face of the meter. 

All water meters have a unique serial number.  


kilolitres 
What type of irrigation system is used?*

Water saving measures

Select the water saving measures that you're already using or that you plan on using to assist in saving water. These measures will be considered in assessing your application.

Important information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help you make informed choices about the water efficiency of products you buy in a store or online. For more information see the Water Rating wesbite.

*
  Currently using Plan on using in the next three months Not applicable
Use of mulch
Use of drought tolerant plants
Planting of warm season grass
Use of fertiliser or moisture retaining materials
Use of sophisticated irrigation systems that operate when soil is dry
Irrigation technology - over spray
Irrigation technology - sprinkler heads
Irrigation technology - run off
Irrigation technology - rain sensor
Irrigation technology - drippers
Irrigation at night
Staff training to improve water efficiency
Planting vegetation or taking other measures to reduce wind and direct sublight on pool
4 star (or higher) Water Efficiency Labelling and Standards (WELS) rated products
kilolitres

Venue 3

Address details

Is the location of this sportsground or oval the same as the postal address?*
Sportsground or oval address*

Sportsground or oval details

What is the sports ground made of? *
Type of grass*
square metres
How frequently are these grounds used?*
What are these grounds used for?*

Water use details

The size and type of water meter is dependent on flow rates and use. The size of the water meter is typically printed on the face of the meter. 

All water meters have a unique serial number.  


kilolitres 
What type of irrigation system is used?*

Venue 4

Address details

Is the location of this sportsground or oval the same as the postal address?*
Sportsground or oval address*

Sportsground or oval details

What is the sports ground made of? *
Type of grass*
square metres
How frequently are these grounds used?*
What are these grounds used for?*

Water use details

The size and type of water meter is dependent on flow rates and use. The size of the water meter is typically printed on the face of the meter. 

All water meters have a unique serial number.  


kilolitres 
What type of irrigation system is used?*

Water saving measures

Select the water saving measures that you're already using or that you plan on using to assist in saving water. These measures will be considered in assessing your application.

Important information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help you make informed choices about the water efficiency of products you buy in a store or online. For more information see the Water Rating wesbite.

*
  Currently using Plan on using in the next three months Not applicable
Use of mulch
Use of drought tolerant plants
Planting of warm season grass
Use of fertiliser or moisture retaining materials
Use of sophisticated irrigation systems that operate when soil is dry
Irrigation technology - over spray
Irrigation technology - sprinkler heads
Irrigation technology - run off
Irrigation technology - rain sensor
Irrigation technology - drippers
Irrigation at night
Staff training to improve water efficiency
Planting vegetation or taking other measures to reduce wind and direct sublight on pool
4 star (or higher) Water Efficiency Labelling and Standards (WELS) rated products
kilolitres

Venue 5

Address details

Is the location of this sportsground or oval the same as the postal address?*
Sportsground or oval address*

Sportsground or oval details

What is the sports ground made of? *
Type of grass*
square metres
How frequently are these grounds used?*
What are these grounds used for?*

Water use details

The size and type of water meter is dependent on flow rates and use. The size of the water meter is typically printed on the face of the meter. 

All water meters have a unique serial number.  


kilolitres 
What type of irrigation system is used?*

Water saving measures

Select the water saving measures that you're already using or that you plan on using to assist in saving water. These measures will be considered in assessing your application.

Important information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help you make informed choices about the water efficiency of products you buy in a store or online. For more information see the Water Rating wesbite.

*
  Currently using Plan on using in the next three months Not applicable
Use of mulch
Use of drought tolerant plants
Planting of warm season grass
Use of fertiliser or moisture retaining materials
Use of sophisticated irrigation systems that operate when soil is dry
Irrigation technology - over spray
Irrigation technology - sprinkler heads
Irrigation technology - run off
Irrigation technology - rain sensor
Irrigation technology - drippers
Irrigation at night
Staff training to improve water efficiency
Planting vegetation or taking other measures to reduce wind and direct sublight on pool
4 star (or higher) Water Efficiency Labelling and Standards (WELS) rated products
kilolitres

Water Use Plan application for a tennis club

Venue details

A venue is considered a club or sportsground, and may have multiple courts. You can include up to 10 venues in one application, but the information for each venue will need to be completed separately (within the same form).

Venue 1

Address details

Is the location of the tennis club or courts the same as the postal address?*
Address*

Tennis Court details

Please specify the number of courts by type of surface (leave blank where you do not have a court with the specified surface):

Treatment of red porous or clay courts

Please specify the treatment of red porous or clay courts.

Water use details

Outline your total annual water usage for the last three years.

kilolitres
kilolitres
kilolitres
kilolitres
Where will supplied drinking water be used?*

Water efficiency measures

Select the water saving measures that you're already using or that you plan to use to save water. We'll consider these measures when we assess your application.

Important information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help people you make informed choices about the water efficiency of products they you buy in a store or online. For more information see the  Water Rating wesbite.

Water efficiency measures*
Water efficiency measures
  Currently Use Plan on using (in the next 3 months) Not Applicable
Prioritise ground watering based on type of activity (practice or training venue) and significance of competition or event being played
Night time irrigation
Use of irrigation systems that operate when soil is dry
Staff training to improve water efficiency
4-Star (or higher) Water Efficiency Labelling and Standards (WELS) rated products
kilolitres

Venue 2

Address details

Is the location of the tennis club or courts the same as the postal address?*
Address*

Tennis Court details

Please specify the number of courts by type of surface (leave blank where you do not have a court with the specified surface):

Treatment of red porous or clay courts

Please specify the treatment of red porous or clay courts.

Water use details

Outline your total annual water usage for the last three years.

kilolitres
kilolitres
kilolitres
kilolitres
Where will supplied drinking water be used?*

Water efficiency measures

Select the water saving measures that you're already using or that you plan to use to save water. We'll consider these measures when we assess your application.

Important information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help people you make informed choices about the water efficiency of products they you buy in a store or online. For more information see the  Water Rating wesbite.

Water efficiency measures*
Water efficiency measures
  Currently Use Plan on using (in the next 3 months) Not Applicable
Prioritise ground watering based on type of activity (practice or training venue) and significance of competition or event being played
Night time irrigation
Use of irrigation systems that operate when soil is dry
Staff training to improve water efficiency
4-Star (or higher) Water Efficiency Labelling and Standards (WELS) rated products
kilolitres

Venue 3

Address details

Is the location of the tennis club or courts the same as the postal address?*
Address*

Tennis Court details

Please specify the number of courts by type of surface (leave blank where you do not have a court with the specified surface):

Treatment of red porous or clay courts

Please specify the treatment of red porous or clay courts.

Water use details

Outline your total annual water usage for the last three years.

kilolitres
kilolitres
kilolitres
kilolitres
Where will supplied drinking water be used?*

Water efficiency measures

Select the water saving measures that you're already using or that you plan to use to save water. We'll consider these measures when we assess your application.

Important information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help people you make informed choices about the water efficiency of products they you buy in a store or online. For more information see the  Water Rating wesbite.

Water efficiency measures*
Water efficiency measures
  Currently Use Plan on using (in the next 3 months) Not Applicable
Prioritise ground watering based on type of activity (practice or training venue) and significance of competition or event being played
Night time irrigation
Use of irrigation systems that operate when soil is dry
Staff training to improve water efficiency
4-Star (or higher) Water Efficiency Labelling and Standards (WELS) rated products
kilolitres

Venue 4

Address details

Is the location of the tennis club or courts the same as the postal address?*
Address*

Tennis Court details

Please specify the number of courts by type of surface (leave blank where you do not have a court with the specified surface):

Treatment of red porous or clay courts

Please specify the treatment of red porous or clay courts.

Water use details

Outline your total annual water usage for the last three years.

kilolitres
kilolitres
kilolitres
kilolitres
Where will supplied drinking water be used?*

Water efficiency measures

Select the water saving measures that you're already using or that you plan to use to save water. We'll consider these measures when we assess your application.

Important information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help people you make informed choices about the water efficiency of products they you buy in a store or online. For more information see the  Water Rating wesbite.

Water efficiency measures*
Water efficiency measures
  Currently Use Plan on using (in the next 3 months) Not Applicable
Prioritise ground watering based on type of activity (practice or training venue) and significance of competition or event being played
Night time irrigation
Use of irrigation systems that operate when soil is dry
Staff training to improve water efficiency
4-Star (or higher) Water Efficiency Labelling and Standards (WELS) rated products
kilolitres

Venue 5

Address details

Is the location of the tennis club or courts the same as the postal address?*
Address*

Tennis Court details

Please specify the number of courts by type of surface (leave blank where you do not have a court with the specified surface):

Treatment of red porous or clay courts

Please specify the treatment of red porous or clay courts.

Water use details

Outline your total annual water usage for the last three years.

kilolitres
kilolitres
kilolitres
kilolitres
Where will supplied drinking water be used?*

Water efficiency measures

Select the water saving measures that you're already using or that you plan to use to save water. We'll consider these measures when we assess your application.

Important information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help people you make informed choices about the water efficiency of products they you buy in a store or online. For more information see the  Water Rating wesbite.

Water efficiency measures*
Water efficiency measures
  Currently Use Plan on using (in the next 3 months) Not Applicable
Prioritise ground watering based on type of activity (practice or training venue) and significance of competition or event being played
Night time irrigation
Use of irrigation systems that operate when soil is dry
Staff training to improve water efficiency
4-Star (or higher) Water Efficiency Labelling and Standards (WELS) rated products
kilolitres

Venue 6

Address details

Is the location of the tennis club or courts the same as the postal address?*
Address*

Tennis Court details

Please specify the number of courts by type of surface (leave blank where you do not have a court with the specified surface):

Treatment of red porous or clay courts

Please specify the treatment of red porous or clay courts.

Water use details

Outline your total annual water usage for the last three years.

kilolitres
kilolitres
kilolitres
kilolitres
Where will supplied drinking water be used?*

Water efficiency measures

Select the water saving measures that you're already using or that you plan to use to save water. We'll consider these measures when we assess your application.

Important information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help people you make informed choices about the water efficiency of products they you buy in a store or online. For more information see the  Water Rating wesbite.

Water efficiency measures*
Water efficiency measures
  Currently Use Plan on using (in the next 3 months) Not Applicable
Prioritise ground watering based on type of activity (practice or training venue) and significance of competition or event being played
Night time irrigation
Use of irrigation systems that operate when soil is dry
Staff training to improve water efficiency
4-Star (or higher) Water Efficiency Labelling and Standards (WELS) rated products
kilolitres

Venue 7

Address details

Is the location of the tennis club or courts the same as the postal address?*
Address*

Tennis Court details

Please specify the number of courts by type of surface (leave blank where you do not have a court with the specified surface):

Treatment of red porous or clay courts

Please specify the treatment of red porous or clay courts.

Water use details

Outline your total annual water usage for the last three years.

kilolitres
kilolitres
kilolitres
kilolitres
Where will supplied drinking water be used?*

Water efficiency measures

Select the water saving measures that you're already using or that you plan to use to save water. We'll consider these measures when we assess your application.

Important information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help people you make informed choices about the water efficiency of products they you buy in a store or online. For more information see the  Water Rating wesbite.

Water efficiency measures*
Water efficiency measures
  Currently Use Plan on using (in the next 3 months) Not Applicable
Prioritise ground watering based on type of activity (practice or training venue) and significance of competition or event being played
Night time irrigation
Use of irrigation systems that operate when soil is dry
Staff training to improve water efficiency
4-Star (or higher) Water Efficiency Labelling and Standards (WELS) rated products
kilolitres

Venue 8

Address details

Is the location of the tennis club or courts the same as the postal address?*
Address*

Tennis Court details

Please specify the number of courts by type of surface (leave blank where you do not have a court with the specified surface):

Treatment of red porous or clay courts

Please specify the treatment of red porous or clay courts.

Water use details

Outline your total annual water usage for the last three years.

kilolitres
kilolitres
kilolitres
kilolitres
Where will supplied drinking water be used?*

Water efficiency measures

Select the water saving measures that you're already using or that you plan to use to save water. We'll consider these measures when we assess your application.

Important information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help people you make informed choices about the water efficiency of products they you buy in a store or online. For more information see the  Water Rating wesbite.

Water efficiency measures*
Water efficiency measures
  Currently Use Plan on using (in the next 3 months) Not Applicable
Prioritise ground watering based on type of activity (practice or training venue) and significance of competition or event being played
Night time irrigation
Use of irrigation systems that operate when soil is dry
Staff training to improve water efficiency
4-Star (or higher) Water Efficiency Labelling and Standards (WELS) rated products
kilolitres

Venue 9

Address details

Is the location of the tennis club or courts the same as the postal address?*
Address*

Tennis Court details

Please specify the number of courts by type of surface (leave blank where you do not have a court with the specified surface):

Treatment of red porous or clay courts

Please specify the treatment of red porous or clay courts.

Water use details

Outline your total annual water usage for the last three years.

kilolitres
kilolitres
kilolitres
kilolitres
Where will supplied drinking water be used?*

Water efficiency measures

Select the water saving measures that you're already using or that you plan to use to save water. We'll consider these measures when we assess your application.

Important information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help people you make informed choices about the water efficiency of products they you buy in a store or online. For more information see the  Water Rating wesbite.

Water efficiency measures*
Water efficiency measures
  Currently Use Plan on using (in the next 3 months) Not applicable
Prioritise ground watering based on type of activity (practice or training venue) and significance of competition or event being played
Night time irrigation
Use of irrigation systems that operate when soil is dry
Staff training to improve water efficiency
4-Star (or higher) Water Efficiency Labelling and Standards (WELS) rated products
kilolitres

Venue 10

Address details

Is the location of the tennis club or courts the same as the postal address?*
Address*

Tennis Court details

Please specify the number of courts by type of surface (leave blank where you do not have a court with the specified surface):

Treatment of red porous or clay courts

Please specify the treatment of red porous or clay courts.

Water use details

Outline your total annual water usage for the last three years.

kilolitres
kilolitres
kilolitres
kilolitres
Where will supplied drinking water be used?*

Water efficiency measures

Select the water saving measures that you're already using or that you plan to use to save water. We'll consider these measures when we assess your application.

Important information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help people you make informed choices about the water efficiency of products they you buy in a store or online. For more information see the  Water Rating wesbite.

Water efficiency measures*
Water efficiency measures
  Currently Use Plan on using (in the next 3 months) Not Applicable
Prioritise ground watering based on type of activity (practice or training venue) and significance of competition or event being played
Night time irrigation
Use of irrigation systems that operate when soil is dry
Staff training to improve water efficiency
4-Star (or higher) Water Efficiency Labelling and Standards (WELS) rated products
kilolitres

Water Use Plan application for a public garden or lawn 

Public garden or lawn location

What is the address of the public garden or lawn?*
What is the address of the public garden or lawn?*
Street address*

Garden details

Important information

A lawn area means any land, grassed or sown with grass seed but excludes any playing surface.  

A garden area means any land where vegetation of any kind, including trees, other than lawn, grows or is cultivated, for non-commercial purposes.

square metres
square metres

Water use details

Which water supply does the garden or lawn use?*

Town supply

mm

Past usage

Using your previous water bills for the past three years, calculate your annual water consumption (in kilolitres) for each year.

kilolitres
kilolitres
kilolitres
kilolitres

Alternative supply

Past usage

kilolitres
kilolitres
kilolitres

Water saving measures 

Select the water efficiency measures that are already being used or you plan on using to assist in saving water. These measures will be considered in assessing your application.

Important information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help people make informed choices about the water efficiency of products they buy in a store or online. For more information see the Water Rating wesbite.

*
  Currently use Plan on using (in the next 3 months) Not Applicable
Use of mulch
Use of drought tolerant plants
Use of warm season grass
Use of fertiliser or moisture retaining materials
Use of sophisticated irrigation systems that operate when soil is dry
Irrigation technology - over spray
Irrigation technology - sprinkler heads
Irrigation technology - run off
Irrigation technology - rain sensor
Irrigation technology - drippers
Irrigation at night
Staff training to improve water efficiency
4-Star (or higher) Water Efficiency Labelling and Standards (WELS) rated products

Irrigation schedule

What time would you like to water the public garden or lawn?*
Start time*
:
Finish time*
:
What day would you like to water the public garden or lawn?*
kilolitres

Exemption to water a Garden of Significance

Garden of Significance location

What is the address of the Garden of Significance?*
What is the address of the Garden of Significance?*
Street address*

Garden details

Important information

A lawn area means means any land, grassed or sown with grass seed but excludes any playing surface.  

A garden area means any land where vegetation of any kind, including trees, other than lawn, grows or is cultivated, for non-commercial purposes.

Square metres
Square metres
Please upload at least one photo of your Garden of Significance.*
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The maximum file size for uploads is 25 MB per form submission (not per file upload field). File format must be gif, jpg, png, bmp, pdf, doc or docx
If applicable upload any supporting documents to explain the trees or plants in more detail (optional).
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File uploads may not work on some mobile devices.
The maximum file size for uploads is 25 MB per form submission (not per file upload field). File format must be gif, jpg, png, bmp, pdf, doc or docx

Reason for exemption

Water use details

Which water supply does the Garden of Significance use?*

Town supply

mm

Past usage

Using your previous water bills for the last three years, calculate your annual water consumption (in kilolitres) for each year.

kilolitres
kilolitres
kilolitres
kilolitres

Alternative supply

Past usage

kilolitres
kilolitres
kilolitres

Water saving measures 

Select the water efficiency measures that you're using or you plan on using to assist in saving water. These measures will be considered in assessing your application.

Important information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help people make informed choices about the water efficiency of products they buy in a store or online. For more information see the Water Rating wesbite.

*
  Currently use Plan on using (in the next 3 months) Not Applicable
Use of mulch
Use of drought tolerant plants
Use of warm season grass
Use of fertiliser or moisture retaining materials
Use of sophisticated irrigation systems that operate when soil is dry
Irrigation technology - over spray
Irrigation technology - sprinkler heads
Irrigation technology - run off
Irrigation technology - rain sensor
Irrigation technology - drippers
Irrigation at night
Staff training to improve water efficiency
4-Star (or higher) Water Efficiency Labelling and Standards (WELS) rated products

Irrigation schedule

What time would you like to water the garden or lawn?*
Start time*
:
Finish time*
:
What day would you like to water the garden or lawn?*
kilolitres

Water Use Plan application for a commercial car wash

Commercial car wash location

What is the address of the commercial car wash?*
What is the address of the commercial car wash?*
Street address*

Independently prepared submission

To complete an independently prepared submission please complete steps 1 to 4.

1. Self-assessment

Undertaking a self-assessment helps you responsibly manage your water use. You must know how much water you use in your washing process to make sure that you will become or remain compliant during water restrictions.

Your self-assessment should show us how much water you use at each stage of a standard wash. Use the amounts from each of the stages to calculate a total water use.

There are three methods of calculating how much water you use at each stage of a wash.

  1. You can read the water meter before and after a wash. This is called the meter read method.
  2. You can measure the amount of water used in a container, like a water drum. This is called the volumetric method.
  3. You can use the flow rate and time to calculate the water usage. This is called the theoretical method.
Upload your self-assessment*
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The maximum file size for uploads is 25 MB per form submission (not per file upload field). File format must be gif, jpg, png, bmp, pdf, doc or docx

2. Independent audit

An independent audit checks that your self-assessment is accurate and reliable.

A licensed plumber must perform an independent audit. After the audit, the plumber must provide a letter on their letterhead and quote their Plumbing Industry Commission license number.

If you have automated equipment onsite, including any fixed bay washing, your audit needs to be done by a qualified auditor with a mix of quality assurance and hydraulic design (engineering) skills.

Upload your independent audit*
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3. Signage

Putting up signage around your commercial car wash will help members of the public understand how you are using water and reduce complaints about your water use. Complaints may be directed to you or your water corporation and may result in unwarranted investigations.

Your signage:

  • must be at least A3 sized
  • must always be visible
  • should include: 'This car wash is working with water restrictions under an approved Water Use Plan to save water' or a variation of this.

If you are have multiple types of equipment onsite, you need separate signs for each type, for example an auto bay wash requires a separate sign from a self-serve bay wash.

Please provide either:

  • a photo of your signage onsite
  • a mock example of your proposed signage design and location.
Please upload a copy of your signage here*
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4. Compliant carwash type

Which of the following types of carwash do you certify use no more than 70 litres of potable water for every vehicle washed?*

Business Details

What type of car wash is this application for?*

Water use details

kilolitres

Water efficiency measures

Select the water efficiency measures that you're already using or that you plan to use to save water. We'll consider these measures when we assess your application.

Important Informaiton

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help you make informed choices about the water efficiency of products you buy in a store or online. For more information see the Water Rating wesbite.

Water efficiency measures*
Water efficiency measures
  Currently Use Plan on using (in the next 3 months) Not Applicable
Equipment maintenance schedules
Equipment replacement schedules
installation of rainwater tanks
Reclaimed water systems
Waterless washing
Regular water efficiency audits
Staff training to improve water efficiency
4-Star (or higher) Water Efficiency Labelling and Standards (WELS) rated products
kilolitres

Application for a Dust Suppression Water Use Plan

Location

What is the address where the dust needs to be suppressed?*
What is the address where the dust needs to be suppressed?*
Street Address*

Details of the dust suppression

Is the dust causing or likely to cause a health or an environmental hazard?*

Water use details

kilolitres

Water efficiency measures

Select if you currently use or plan on using (within the next 3 months), the following water efficiency measure. Water efficiency measures will be considered in assessing your application

Water efficiency measures *
Water efficiency measures
  Currently using Plan on using (in the next three  months) Not applicable
Use of high-pressure cleaning devices
kilolitres

Water Use Plan application a nursery or market garden

Nursery or market garden location

What is the address of the nursery or market garden?*
What is the address of the nursery or market garden?*
Street Address*

Water use details

kilolitres

Water saving measures

Select the water saving measures that you're already using or that you plan to use to save water. These measures will be considered in assessing your application.

Important Information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help you make informed choices about the water efficiency of products you buy in a store or online. For more information see the Water Rating wesbite.

Water efficiency measures (if applicable)*
Water efficiency measures (if applicable)
  Currently using Plan on using (in the next three months) Not applicable
Mulch
Dripper systems
Use of drought tolerant plants
Plants arranged for efficient water application
Only watering at night
Effective runoff management
Crop-appropriate irrigation methods
Monitoring and maintaining irrigation system performance
Watering schedule is appropriate for plant needs and local weather conditions
Wind breaks
Night irrigation
Staff training to improve water effeciency
4-Star (or higher) Water Efficiency Labelling and Standards (WELS) rated products
kilolitres

Water Use Plan application for a residential pond or lake

Pond or lake details

Important information

"Fill" means adding water to the current volume, if the relevant receptacle is less than 75% full.  

"Top up" means adding any water to the current volume, if the relevant receptacle is at least 75 per cent full.

I am applying to fill or top up my:*
What size is your pond?*
What size is your lake?*
For my pond or lake, I am applying to:*
Over the next 12 months do you plan on topping up your pond or lake more than once?*
Does the pond or lake support aquatic animals or bird life?*

Water use details

Do you know the estimated annual amount of water (in kilolitres) required for topping up or filling the pond or lake?*
kilolitres
metres squared
metres
kilolitres

Water efficiency measures

Select the water saving measures that you're already using or that you plan to use (within the next three months) to save water. We'll consider these measures when we assess your application.

Important information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help you make informed choices about the water efficiency of products you buy in a store or online. For more information see the Water Rating wesbite.

Water efficiency measures *
Water efficiency measures
  Currently using Plan on using (in the next three months) Not applicable
Efficient irrigation system
4-Star (or higher) Water Efficiency Labelling and Standards (WELS) rated products

Alternative water

Have alternative water resources been considered, like recycled water, a rainwater tank or reusing grey water?*

Document Upload

Site evidence

Please attach either site plans, or photos of the pond or lake.*
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File uploads may not work on some mobile devices.
The maximum file size for uploads is 25 MB per form submission (not per file upload field). File format must be gif, jpg, png, bmp, pdf, doc or docx
Do you have any other documents to upload to support your application?*
Upload any other supporting documents you think will support your application (optional)
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File uploads may not work on some mobile devices.
The maximum file size for uploads is 25 MB per form submission (not per file upload field). File format must be gif, jpg, png, bmp, pdf, doc or docx

General exemption application for residential water use

Reason for exemption

Water use details

Do you know the estimated annual amount of water required (in kilolitres)?*
kilolitres

Water saving measures 

Select the water saving measures that you're already using or that you plan to use (within the next three months) to save water. We'll consider these measures when we assess your application.

Important information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help you make informed choices about the water efficiency of products you buy in a store or online. For more information see the Water Rating wesbite.

Water saving measures *
Water saving measures 
  Currently using Plan on using (in the next three months) Not applicable
4-star (or higher) rated Water Efficiency Labelling and Standards (WELS) products

Alternative water

Have alternative water resources been considered? (i.e., recycled water, rainwater tank, grey water reuse)?*

Document Upload

Are you applying for this exemption on medical grounds?*
If you're applying for this exemption on medical grounds, please attach a medical certificate signed by a doctor.*
No File Chosen
File uploads may not work on some mobile devices.
The maximum file size for uploads is 25 MB per form submission (not per file upload field). File format must be gif, jpg, png, bmp, pdf, doc or docx
Do you have any other documents to upload to support your application?*

Other supporting documents

Upload any other supporting documents, like photos or site plans, that you think will support your application
No File Chosen
File uploads may not work on some mobile devices.
The maximum file size for uploads is 25 MB per form submission (not per file upload field). File format must be gif, jpg, png, bmp, pdf, doc or docx

General exemption application for non-residential water use

Location

What is the address for this exemption request?*
What is the address for this exemption request?*
Street Address*

Reason for exemption

Water use details

kilolitres

Water saving measures 

Water Use Plan application for a pond, lake, dam or tank

Pond, lake, dam or tank location

What is the pond, lake, dam or tank address?*
What is the pond, lake, dam or tank address?*
Street Address*

Pond, lake, dam or tank details

Important information

"Fill" means adding water to the current volume, if the relevant receptable is less than 75% full.  

"Top-Up" means adding any water to the current volume, if the relevant receptable is at least 75% full.

I am applying to fill or top up my:*
What size is your pond?*
Does the pond sustain aquatic animals or birds?*
What size is your lake?*
Does the lake sustain aquatic animals or birds?*
Does the dam sustain aquatic animals or birds?*
For my pond, lake, dam or tank, I am applying to*
Over the next 12 months do you plan on topping up more than once?*

Water use details

kilolitres

Water efficiency measures

kilolitres

Exemption for construction or hard surface cleaning

Construction or hard surface cleaning location

What is the address where the construction or hard surface cleaning will take place?*
What is the address where the construction or hard surface cleaning will take place?*
Street Address*

Reason for exemption

What is the reason for this application?*

Water use details

kilolitres

Water efficieny measures (if applicable)

Alternative water (if applicable)

Have alternative water resources been considered, like recycled water, a rainwater tank or reusing grey water?*

Supporting information (optional)

Document upload

Are you applying for this exemption on medical grounds?*
If you're applying for this exemption on medical grounds, please attach a medical certificate signed by a doctor.*
No File Chosen
File uploads may not work on some mobile devices.
The maximum file size for uploads is 25 MB per form submission (not per file upload field). File format must be gif, jpg, png, bmp, pdf, doc or docx
Do you have any other documents to upload to support your application?*

Other supporting documents

Upload any other supporting documents, like photos or site plans, that you think will support your application
No File Chosen
File uploads may not work on some mobile devices.
The maximum file size for uploads is 25 MB per form submission (not per file upload field). File format must be gif, jpg, png, bmp, pdf, doc or docx

Medical exemption from using a trigger nozzle

Reason for exemption

What is the reason for this application?*

Supporting information (optional)

Document upload

Medical certificate

You need a medical certificate for this exemption. Please attach a medical certificate signed by a doctor.*
No File Chosen
File uploads may not work on some mobile devices.
The maximum file size for uploads is 25 MB per form submission (not per file upload field). File format must be gif, jpg, png, bmp, pdf, doc or docx
Do you have other supporting documents to upload?*

Other supporting documents

Upload any other supporting documents that you think will support your application
No File Chosen
File uploads may not work on some mobile devices.
The maximum file size for uploads is 25 MB per form submission (not per file upload field). File format must be gif, jpg, png, bmp, pdf, doc or docx

Exemption to water new warm season grass

Grass details

What are you planting?*

Watering start date

Tell us what date you plan to start watering the grass.

This date should be at least one week after you submit this form to allow for processing.

Don't start watering until you receive your exemption certificate.

If you haven’t received your exemption certificate by your nominated date, email <<water corporation email>> to check the status of your application.

Intended start date*

Supporting information (optional)

Do you have supporting documents to upload?*

Other supporting documents

Upload any other supporting documents, like photos or site plans, that you think will support your application
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File uploads may not work on some mobile devices.
The maximum file size for uploads is 25 MB per form submission (not per file upload field). File format must be gif, jpg, png, bmp, pdf, doc or docx

Exemption to water a residential garden or lawn outside of set times

Reason for exemption

Why do you need to water your lawn or garden outside of the times set under water restrictions?*

Watering times and days

Do you need to water your garden at a different time of day to when you're currently allowed to?*
When would you like to water your garden or lawn?*
Time in the morning*
:
Time in the afternoon*
:
Do you need to water your garden on a different day to when you're currently allowed to?*
When would you like to water your garden or lawn?*

Watering area type

What soil type best describes the soil in your garden or lawn?*
What is the land use or vegetation type that you would like to water?
metres squared

Watering details

How would you like to water the area?*

Water saving measures 

Select the water saving measures that you are already using or you plan on using (in the next three months) to assist in saving water. We'll consider these measures when assessing your application. 

Important information

The Water Efficiency Labelling and Standards (WELS) scheme uses a rating system to help you make informed choices about the water efficiency of products you buy in a store or online. For more information see the Water Rating wesbite.

Water efficiency measures*
Water efficiency measures
  Currently Use Plan on using (in the next 3 months) Not applicable
Use of mulch
Use of drought tolerant plants
Use of warm season grass
Use of fertiliser or moisture retaining materials
Use of irrigation systems that operate when soil is dry
Night time irrigation
4-star (or higher) Water Efficiency Labelling and Standards (WELS) rated products
Other

Alternative water (if applicable)

Have alternative water resources been considered, like recycled water, a rainwater tank or reusing grey water?*

Supporting information

Document Upload

Are you applying for this exemption on medical grounds?*

Medical certificate (if applicable)

If you're applying for this exemption on medical grounds, please attach a medical certificate signed by a doctor (if applicable).*
No File Chosen
File uploads may not work on some mobile devices.
The maximum file size for uploads is 25 MB per form submission (not per file upload field). File format must be gif, jpg, png, bmp, pdf, doc or docx
Do you have any other documents to upload to support your application?*

Other supporting documents

Upload any other supporting documents, like photos or site plans, that you think will support your application
No File Chosen
File uploads may not work on some mobile devices.
The maximum file size for uploads is 25 MB per form submission (not per file upload field). File format must be gif, jpg, png, bmp, pdf, doc or docx

Acknowledgement

Please read the below statements and check the box to confirm you agree with them. 

  • I understand the Water Use Plan will be valid from the date this application is approved by South East Water.
  • I will wait for final approval before using water for the purpose outlined in my Water Use Plan application.
  • The information I have provided in this Water Use Plan and any attached documents is true and correct.
  • Actions specified within this Water Use Plan are a true reflection of my intentions and I will do my best to achieve the water savings outlined in my application.
  • The average water usage and water savings included in this application (if applicable) are indicative only and provide an approximate number per year.
  • I understand that South East Water may undertake a review to validate the actual savings achieved under this plan.
  • I understand that South East Water may audit my property or facilities to check for compliance at any time.
  • I understand that this plan is valid for the current stage of restrictions or permanent water-savings rules. If a higher stage of water restriction is imposed or if the period of this Water Use Plan expires, the approved plan will be revoked, and I will need to apply for a new plan. In some circumstances, South East Water might specify conditions that allow the existing Water Use Plan to continue to be valid during different stages of restrictions.
  • I understand that it is an offence not to comply with water restrictions and that substantial penalties apply to such failure to comply, including fines, imprisonment and restriction of water supply.


Acknowledgement*
Your full name

Alternative water

Have alternative water resources been considered, like recycled water, a rainwater tank or reusing grey water?*

Beneficiaries

Implications

Supporting documents

Do you have any other documents to upload to support your application?*
Upload any other supporting documents you think will support your application (optional)
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The maximum file size for uploads is 25 MB per form submission (not per file upload field). File format must be gif, jpg, png, bmp, pdf, doc or docx

Supporting documents (final step)

Do you have any other documents to upload to support your application?*

Other supporting documents

Upload any supporting documents you think will support your application (optional).

For example:

  • a copy of receipts for a water saving product you have purchased
  • a Victorian Building Authority (VBA) Compliance Certificate.

A compliance certificate certifies that certain types of plumbing work in Victoria complies with prescribed plumbing standards. Only a licensed plumber can issue this certificate. For more information, visit the  Victorian Building Authority website.

Upload any supporting documents you think will support your application (optional).
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File uploads may not work on some mobile devices.
The maximum file size for uploads is 25 MB per form submission (not per file upload field). File format must be gif, jpg, png, bmp, pdf, doc or docx

Acknowledgement

Please read the below statements and check the box to confirm you agree with them. 

  • I am required to provide an up-to-date Independent Audit of my car wash to South East Water annually.
  • My car wash is required to comply with EPA Victoria and trade waste discharge requirements.
  • I understand the Water Use Plan will be valid from the date this application is approved by South East Water.
  • I will wait for final approval before using water for the purpose outlined in my application.
  • The information I have provided in this Water Use Plan and any attached documents is true and correct.
  • Actions specified within this Water Use Plan are a true reflection of my intentions and I will do my best to achieve the water savings outlined in this application.
  • The average water usage and water savings included in this application (if applicable) are indicative only and provide an approximate number per year.
  • I understand that South East Water may undertake a review to validate the actual savings achieved under this plan.
  • I understand that South East Water may audit my property or facilities for compliance at any time.
  • I understand that this plan is valid for the current stage of restrictions or permanent water-savings rules. If a higher stage of water restriction is imposed or if the period of this Water Use Plan expires, the approved plan will be revoked, and I will need to apply for a new plan. In some circumstances, South East Water might specify conditions that allow the existing Water Use Plan to continue to be valid during different stages of restrictions.
  • I understand that it is an offence not to comply with water restrictions and that I may face substantial penalties if I don't comply with water restrictions, including fines, imprisonment and restriction of water supply.


Acknowledgement*
Your full name*

Acknowledgement

Please read the below statements and check the box to confirm you agree with them. 

  • I understand the Water Use Plan will be valid from the date this application is approved by South East Water.
  • I will wait for final approval before using water for the purpose outlined in my application.
  • The information I have provided in this Water Use Plan and any attached documents is true and correct.
  • Actions specified within this Water Use Plan are a true reflection of my intentions and I will do my best to achieve the water savings outlined in this application.
  • The average water usage, and water savings included in this application (if applicable) are indicative only and provide an approximate number per year.
  • I understand that South East Water may undertake a review to validate the actual savings achieved under this plan.
  • I understand that South East Water may audit my property or facilities for compliance at any time.
  • I understand that this plan is valid for the current stage of restrictions or permanent water-savings rules. If a higher stage of water restriction is imposed or if the period of this Water Use Plan expires, the approved plan will be revoked, and I will need to apply for a new plan. In some circumstances, South East Water might specify conditions that allow the existing Water Use Plan to continue to be valid during different stages of restrictions.
  • I understand that it is an offence not to comply with water restrictions and that I may face substantial penalties if I don't comply with water restrictions, including fines, imprisonment and restriction of water supply.
Acknowledgement*
Your full name*

Acknowledgement

Please read the below statements and check the box to confirm you agree with them if this exemption is granted:

  • I agree to authorise South East Water to disclose relevant details of the exemption.
  • I agree to adhere to all the specific requirements contained within the exemption.
  • I agree to provide appropriate access (as required) to enable [water corporation name] or its authorised representatives to assess the initial application and monitor the ongoing adherence to any exemption conditions.
  • I understand that any failure to adhere to the conditions of the exemption may result in withdrawal of the exemption.
  • I understand that it is a condition of the exemption that South East Water may withdraw the exemption at any time for any reason.
Acknowledgement*
Your full name*
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